Inspire with purpose
Envision your future and define a strategy to achieve it.
Design for impact
Design immersive and seamless physical and digital experiences for customer value and impact.
Engineer for scale
Experience design for UX field research
Activate your vision
Use proactive business and tech support to drive adoption and continuously improve outcomes.
What matters for your brand? We form a clear perspective to inform experiences, then create and improve revenue streams that meet your business priorities and investment goals.
How will people engage with this experience? We anticipate friction points and how the experience might look. We reveal which customer needs it must address, the desired outcomes, then test our ideas.
What are your digital capabilities and constraints? Once we understand how these things impact the rest of your business, we find the right opportunities for prioritized scenarios and solutions.
Where do we start? IDEA prioritizes the journeys and capabilities that deliver the most value. Then we evaluate how well prototypes meet your targets and bring the customer journey to life.
- IDEA pushed us to find new solutions to their problems.
- We based concepts on personas, empathy maps, and customer journeys, then vetted them with user groups.
- We engineered solutions to actual customer problems instead of assumptions.
- Our work raised revenue by 24% and resolved over 30% of customer issues via chat and/or call centers.
PLAN FOR SUCCESS
- Value Delivery Framework
The IDEA framework lets you base a platform on the plans you created using the Value Delivery Framework (VDF). See how they work together.
Listen to our customers
See why we have a 95% customer retention rate.Dig Deep
Success Story: Healthcare
US health insurance provider
Deploying next-gen customer portal on Azure PaaS
Success Story: Education
US education institute
Azure and Office 365 deployment at US educational institute
Success Story: Technology
Global enterprise technology provider
Cut regression testing cycles by 60%
Experience drives engagement
We’re a human-centered digital platform and software engineering company with offices all over the world. Our extensible digital platforms enable brands to better engage customers and employees with the cloud, AI, and emerging technologies.Look inside
8 Cloud Agnostic Strategy Recommendations...
Multi-cloud and hybrid-cloud strategies for enterprises to become cloud agnostic
Six Benefits of Implementing Digital...
Benefits that companies can realize by investing in digital accessibility: brand and company value enhancement, cost advantage, staying effective and relevant, read more..
ChrysCapital-backed Infogain Acquires AI &...
Absolutdata will significantly enhance Infogain's ability to engineer superior business outcomes for its clients through the use of cutting-edge AI and Analytics
The Changing Landscape of Airline...
Airlines are going through a tech-enabled transformation to redefine the customer and crew experience.
Taking RPA to the next...
Infogain's hyperautomation practice enables you to discover and automate data and processes that you could not before.