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Knowledge Advanced Implemention

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Success Stories

Infogain Implements Oracle Retail Store Solutions for Healthcare Leader using Agile SCRUM

The client, a leading health plan provider in the US, prides itself on the development of ..

Oracle Knowledge Siebel Integration Improves and Accelerates the Customer Experience

The client was using Oracle Siebel 8.2 CRM system, with approximately 150 customer support..

Infogain Implements Oracle Retail Store Solutions for Healthcare Leader using Agile SCRUM

The client, a leading health plan provider in the US, prides itself on the development of innovations in the industry that help make affordable healthcare available, deliver incentives for illness prevention, and maximize the ability for physicians to care for their patients. With more than 400 pharmacies running on a decades-old legacy point-of-sale (POS) system, the operational and business challenges were signficant.

Oracle Knowledge Siebel Integration Improves and Accelerates the Customer Experience

The client was using Oracle Siebel 8.2 CRM system, with approximately 150 customer support agents utilizing the Service Request module. Support agents could not retrieve accurate information quickly, making it difficult to provide the desired level and speed of customer service.

News & Events

Infogain Appoints New President and Chief Operating Officer

Infogain, a leading provider of technology solutions and services, has appointed Ayan Mukerji as President and Chief Operating Officer, responsible for Sales,

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Infogain Implements Interactive Business Intelligence (BI) Tool for Trilogy Automotive

Trilogy’s ELMS delivers the highest closing new and used vehicle leads with transparency and best-in-class customer service. Infogain built a web based BI dashboard

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Change Factors: Artificial Intelligence, Machine Learning

Machine Learning and AI are the latest buzzwords in the technology industry and is said to be the pathway to the future for enterprises. HR managers are now getting

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Tips for Developing a Frictionless User Experience

Halfway through the launch of the new iPhone 6s, VP Craig Federighi decided to take a selfie. While it seemed a little comic, Federighi was actually trying to show how seamless the process

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In-depth customer analysis using #BusinessAnalytics results in maximized revenue, profit and customer satisfaction https://t.co/4qYY65HaGL
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An impressive #UX can engage your audience, increase conversion rates and reduce maintenance costs. Sumit Sheth, He… https://t.co/aQEii3ASyF
Follow us on twitter @Infogain March 30, 2018
When Trilogy Automotive needed an interactive Business Intelligence (#BI) Tool, they engaged Infogain. Our team dev… https://t.co/FBpLlXnsn8
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Optimize your AMS cost by leveraging RPA, Automation, ML, AI, Analytics, Testing, & UI/UX with our Managed Services… https://t.co/XFSd0V1n99
Follow us on twitter @Infogain March 28, 2018
Artificial Intelligence (#AI) and Machine Learning (#ML) are transforming the #HR industry. Ms. Keyuri Singh, VP of… https://t.co/RaIs5T5QEA
Follow us on twitter @Infogain March 27, 2018
Will mid-tier Indian IT companies sink or swim in the era of #digital and #automation? Read the @EconomicTimes arti… https://t.co/J17RVLAIQ8
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We offer selected use of #automation services that include #Chatbots & #Robotic Process Automation (RPA) for… https://t.co/K9Ftn7ofbS
Follow us on twitter @Infogain March 22, 2018