Situation

Our client is a global leader in kitchen and bathroom design with over $7 billion in revenue. With a diverse set of products in its portfolio, our client leads the market in design and innovation while cultivating trust among its customers for consistently high standards of quality.

iot-success-work

Infogain brings IoT expertise to leading manufacturer of bath and kitchen products

Seeking to pivot from a manufacturer of kitchen and bathroom products to a digital leader in the smart home revolution, our client sought to harness IoT as a disruptive force to accomplish “first-mover” advantage in the market. To support this vision, our client engaged Infogain to empower customers with voice-based interactions and mobile applications to control smart a variety of home products, including connected bathroom suite, digital showering system, intelligent toilet, smart kitchen faucet, and voice-controlled lighted mirror.


Action

In understanding how customers interacted with smart home devices, our team recognized the critical role digital voice assistants played as a central hub for voice-based experiences. Infogain guided our client to innovate in the cloud, delivering a comprehensive IoT solution that enriched customers’ everyday moments into unique, immersive experiences through touchless technology, voice control, and personalization.

  • Developed an intelligent cloud IoT and AI platform using Microsoft Azure IoT and AI solutions
  • Integrated Amazon Alexa and Google Assistant Home services within the client’s Azure IoT-enabled product platform
  • Designed and developed AI- and voice-based “skill” available from Amazon or Google app stores, then authenticated via client’s Azure IoT B2C
  • Helped develop mobile application connecting smart products to voice services

Results

  • Integrations for 2 voice assistants, Amazon Alexa and Google Home, enabling client satisfaction and convenience
  • Improved market positioning, creating new competitive advantage in IoT voice-activated products
  • Client named Innovation Award Honoree at CES 2018 in the Smart Home category
  • Delivered and demonstrated a fully functional voice- and IoT-enabled smart bathroom at CES 2018