Go anywhere

The Infogain Value Delivery Framework (VDF) reveals internal dependencies so you can transform any part of your business and expand in any direction from there. The result is the most comprehensive plan possible.

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Digital Innovation Platform Innovation Platform Foundation

Evolve with the market

The Infogain Value Delivery Framework is three layers of interlocking services that make your business agile enough to evolve in any direction.

Market-led

Digital Innovation    

Digital Strategy
Experience Design
Transformation

Support the innovations that customers see. The VDF enables new go-to-market strategies, unlocks new experiences and routes to market, drives adoption, leverages data, and improves service design.

Experience-led

Platform Innovation

Experience
Automation
Intelligence

Focus on platforms that enable innovation. This layer provides tools that enable you to drive engagement, uncover insights, and use intelligent automation to optimize processes.

Cloud-led

Platform Foundation

Platform Service
Platform Infrastructure
Platform OPS

Provide cloud infrastructure and modernize data to create your new platform business. This layer drives extensibility and reliability to create an agile, extensible infrastructure foundation to support evolving strategies, deliver experiences, automate processes, and enable your workforce.

Support the innovations that customers see. The VDF enables new go-to-market strategies, unlocks new experiences and routes to market, drives adoption, leverages data, and improves service design.

Focus on platforms that enable innovation. This layer provides tools that enable you to drive engagement, uncover insights, and use intelligent automation to optimize processes.

Provide cloud infrastructure and modernize data to create your new platform business. This layer drives extensibility and reliability to create an agile, extensible infrastructure foundation to support evolving strategies, deliver experiences, automate processes, and enable your workforce.

VDF in action

Our hardware client was being left out of cloud conversations, so they hired us to enable their transformation into a platform business. We used the Value Delivery Framework (VDF) to identify dependencies across their org. We created a strategy and validated it with focus groups, then helped them develop a cloud-based offering set. Then we worked with the CIO to build out a platform to sell and provision their products as a service.

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We enabled our client to move from a licensing-focused business model to an annuity revenue business model.

Results
Now our client bills customers by the minute instead of annually. Their services-oriented architecture uses telemetry to maximize customer value, and their partner ecosystem enables users to buy what they need and configure it themselves.

Market-led

Digital Innovation

01
Digital Strategy
03
Experience Design
Transformation

Experience-led

Platform Innovation

02
Experience
Automation
Intelligence

Cloud-led

Platform Foundation

Platform Service
04
Platform Infrastructure
Platform OPS

Market-led

Digital Innovation

01
Digital Strategy
03
Experience Design
Transformation

Experience-led

Platform Innovation

02
Experience
Automation
Intelligence

Market-led

Digital Innovation

01
Digital Strategy
03
Experience Design
Transformation

Cloud-led

Platform Foundation

Platform Service
04
Platform Infrastructure
Platform OPS
  • 01
  • Sales leaders needed to create a case for immediate cloud adoption so customers would include them in cloud conversations.
  • 02
  • Leader workshops identified customer needs, then CX strategy, UX Research, and other research helped define product vision. Design thinking gave us objective views into the client.
  • 03
  • Accelerators revealed their market, category, competitors, and products, which we combined with research to create a data-driven case for the experience that we designed.
  • 04
  • With business and tech leaders, we crafted plans to modernize their data estate, refactor their products and infrastructure, and shift to cloud native offerings.

Our Approach

Execute Your Plan

  • icon-idea IDEA Methodology

Thanks to the VDF, you’ve got a rock-solid plan to transform your business. Now it’s time for the IDEA framework. See how they work together.

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About us

Experience drives engagement.

We’re a human-centered digital platform and software engineering company with offices all over the world. Our extensible digital platforms enable brands to better engage customers and employees with the cloud, AI, and emerging technologies.

Look Inside