Digitally evolving customers are pushing corporations to transform — profoundly changing the way business is done. Infogain’s unique experience and expertise allows corporations to re-align new parameters in technology and business models, ultimately engaging digital customers at every point in the customer experience landscape.
Enterprises are transforming the customer experience by harnessing the Social, Mobility, Analytics and Cloud (SMAC) platforms with the digital innovation of the Cloud. Enterprises that embrace the Cloud report reduced operational costs, shortened time-to-market, pay-per-use, scale, and added flexibility.
With the proliferation of mobile devices, businesses have adopted mobile applications to achieve operational efficiencies, faster decision making and higher customer engagement. Enterprise mobility helps organizations empower productivity among their customers, partners, and employees all the time and anywhere.
In a global economy, Enterprise Business Solutions are crucial to leveraging current software investments, remaining competitive, reducing operational costs and sustaining profitability. Infogain’s Enterprise Business Solution Suite of applications expertise spans 27 modules, and automates a multitude of business processes.
Customers and employees expect more than ever from their customer sales and service organizations. With anytime, anywhere access from their mobile devices and the Cloud, global enterprises engage Salesforce, the world’s #1 CRM platform with an ecosystem of fully connected mobile and social tools all powered by the cloud.
The rapid growth of the Cloud, mobile device use and social networks have added complexity to the enterprise software application environment. The developers of business applications and software products are challenged to meet higher standards for security, customer experience and cost optimization.