February 17th-19th of 2021 marked the 29th NASSCOM Technology & Leadership Forum (NTLF), an annual event attracting many leaders from the global $190-billion technology ecosystem. NTLF 2021 hosted 1,600 participants from more than 30 countries and more than 30 products were showcased during the three-day event.
The theme of this year’s event was “Shaping the future towards a better normal” and aimed to achieve three primary objectives:
Prime Minister Narendra Modi gave the inaugural address, praising the resilience and growth demonstrated by India’s information and technology (IT) sector during the COVID-19 pandemic.
“When the chips were down, your code kept the world running,” he said. “When the whole world was restricted to the four walls of their homes, our IT sector ran their projects with the same commitment and dedication.”
The Prime Minister also talked about government policy initiatives that will help entrepreneurs and innovators overcome challenges, including providing aid to agriculture and health sectors with technology and artificial intelligence (AI). AI in Agriculture, for example, will enable the monitoring of soil, water, and fertilizer management on a large scale. Modi also urged start-ups and innovators to explore how India can create world-class products that will set the global benchmark on excellence.
Other highlights and takeaways from NTLF included talks by industry leaders including:
Eric S. Yuan, Founder & Chief Executive Officer, Zoom
Yuan said that the focus for the platform will remain on customer service and maintaining simplicity while adding new features for the platform post COVID.
“When we all go back, it will not be the same way as we worked before. We all need to pull back from office. Hybrid (model) will be mainstream. Down the road, employee or employer are going to make a decision; either two or three days a week in the office, or two or three days at home. Having said that, I think tools like Zoom will stay.”
Arvind Krishna, CEO, IBM Corp
Krishna believes that India needs to push for digital education, so that millions can be trained and deployed in areas such as AI.
“Data regulations, a culture of innovation and risk-taking, and up-skilling in relevant technologies can help India leverage the opportunity created for the IT industry post the Covid-19 crisis.”
Growth will improve in 2021 he said, referring to the latest IBM Institute for Business Value (IBV) survey where for the first time, technology came ahead of talent and strategy in the priority list. And technological innovation has presented multiple opportunities and hence it is imperative for key players to partner with each other for developing an ecosystem.
Upskilling and training
On the topic of upskilling and training, several industry leaders weighed in on solutions:
COVID Accelerating Transformation
Industry leaders acknowledged some silver linings during the pandemic.
NASSCOM is the premier trade body and chamber of commerce of the Tech industry in India and comprises over 2,800 member companies including both Indian and multinational organizations that have a presence in India. NASSCOM focuses on accelerating the pace of transformation of the industry to emerge as the preferred enablers for global digital transformation.
Learn about Infogain’s approach to the “New Normal”. Reach out to one of Digital Transformation Specialist here.