Scalable DevOps and Continuous Delivery with SAFe

Rakesh Goel According to the DevOps Handbook 1, High-performing IT organizations deploy 30x more frequently with 200x shorter lead times 60x fewer failures and recover 168x faster. I recently talked to a CTO from one of the companies for whom Infogain provides outsourced development. The CTO asked about a DevOps

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Infogain Receives Award from Amity University

Cathy Chandhok shares inspirational message at INBUSH “Dare to Dream” Conference Infogain received an award from Amity University at INBUSH, Asia’s Largest International Business Summit & Research Conference last week. Infogain’s Marketing Head Cathy Chandhok had the honor of participating in a panel discussion on day 2 of the three-day

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Takeaways from Zinnov CXO Forum 2018

GICs take Center Stage Ramesh Subramanian and Anup Khandelwal We enjoyed participating in Zinnov’s CXO Forum at BMC, which took place in Pune last month. Zinnov’s CXO forum was an opportunity to receive innovative industry insights, product information, and guidance on digital enterprise management at Global Inhouse Centers (GICs). The

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The Changing Face of CRM industry – copy

CRM has long been used only for monitoring sales funnel and running marketing campaigns. Can it evolve in an era of intelligence and automation and help us to better engage with customers? Customer relationship management activities powered by artificial intelligence will add $1.1 trillion to global business revenue by 2021

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The Changing Face of CRM industry

CRM has long been used only for monitoring sales funnel and running marketing campaigns. Can it evolve in an era of intelligence and automation and help us to better engage with customers? Customer relationship management activities powered by artificial intelligence will add $1.1 trillion to global business revenue by 2021

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Predictive Analytics for Quality

The application of advanced analytics for application software testing What could be A recent IBM commercial features a repairman checking in with an office building concierge for an appointment to fix an elevator. There’s nothing wrong with the elevator, but you want to fix it? the concierge asks. Right, nods

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The New Customer Experience Center

Implementing the New Rules of Customer Service Author: Upakul Barkakaty The customer service organization is constantly challenged with balancing cost and customer satisfaction. With the arrival of new technologies such as the Smartphone, Big Data, Social platforms and Cloud, customers have become more tech savvy and more demanding, while their

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Achieving Your Goals

Goals give us direction. They unleash a powerful force into play on a universal, conscious, and subconscious level and give our life clearer direction. Why do so many people give up on their goals too early? I think most people abandon them because they don’t understand the psychological aspects and

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