Our client operates hundreds of wholesale membership warehouses worldwide. They provide a wide
selection of brand name merchandise, specialty departments and exclusive member services.
Business & Technical Challenges
Our client was experiencing performance and maintenance issues with its legacy system for
processing payroll. With a user database of over 35k employees in Canada and 4k in Australia, the
existing system could not adequately handle additional users and payroll-related functions such as
HR, timekeeping, payroll tasks and reports. Other challenges:
To solve these challenges, our client chose to replace the legacy system with SAP SuccessFactors
Employee Central for human resource functions and Kronos for timekeeping.