Travel and Hospitality — Engineering Business Outcomes | Infogain
×
×

Infogain Sales Portal Login

Travel & Hospitality Overview

Taking the per-transaction costs out of content distribution, Infogain’s Travel & Hospitality practice helps travel companies become more agile, effective, and profitable.

It’s a digital globe. Right now, 53 percent of all travel is booked online, and mobile is responsible for 94% of year-on-year growth in e-commerce travel traffic. According to a study by American Express, 83% of Millennials said they would let travel companies track their digital patterns, as long as it gave them a more personalized travel experience.

We view digital transformation as business model transformation, not just an offering of a few unintegrated technology solutions like some vendors. When you partner with us, you can expect:


  • A larger share of the market
  • Improved profit margins
  • Increased customer loyalty
  • Lower operational costs with optimized operations
  • A superior track record of delivery
Request Info

Travel & Hospitality Solutions

Travel Agencies & Operators

Are you still sending quotes by PDF? Maybe you’re using multiple legacy systems for booking, a separate platform for CRM, and yet another for client payments. If so, you may be failing to attract new customers who want a personalized, omnichannel travel experience, despite having a loyal customer base.

Infogain’s services for Travel Agencies & Operators include:

  • eCommerce and Distribution
  • Digital Content Delivery and Optimization
  • Digital Knowledge Management
  • Mobility
  • Sabre and other GDS Services
  • Mid-office and Back office implementation

Hotels & Resorts

Many hotels and resorts are still using legacy systems and trying to digitize old processes. This might enhance your efficiency temporarily, but will not fulfill your business needs in the long run. If you aren’t tracking your customer preferences, you’re losing business and missing out on providing the ultimate Millennial travel experience.

Infogain’s services for Hotels & Resorts include:

  • eCommerce and Distribution
  • Digital Traveler Experience
  • Digital Knowledge Management
  • Mobility
  • Sabre and other GDS Services
  • PMS implementation and Support

Travel Management Companies

Business travel in particular involves last-minute changes, mobile reliance and customization. Companies now expect a complete omnichannel experience—from mobile check-in to last-minute reservation changes. Are you ready to provide this experience to your B2B customers?

Infogain’s services for Travel Management Companies include:

  • eCommerce and Distribution
  • Digital Content Delivery and Optimization
  • Digital Knowledge Management
  • Mobility
  • Sabre and other GDS Services
  • Mid-office and Back office implementation

Travel Technology Providers

  • Product digitization
  • Product professional services
  • Smart product development

Airlines & Cruises

If you’re in the cruise industry, your legacy systems are probably keeping you from reaching your ultimate destination—a completely personalized and seamless travel experience. If you’re in the airline industry, you’ve probably started your digital transformation, but want to deliver more, connecting every customer touchpoint—from mobile device to call center. In fact, you may be missing multiple opportunities to upsell and cross-sell, and even reduce costs and manual labor. So how do you change all this—now?

Infogain’s services for Airlines & Cruises include:

  • Passenger Service Systems
  • Cruise Operations
  • Crew Management Solution
  • Ancillary Services
  • MRO
  • Cargo Management
  • Product Management
  • eCommerce and Distribution

Meetings, Incentives, Conferences & Exhibitions

The Meetings, Incentives, Conferences and Exhibitions (MICE) industry faces the considerable challenge of getting recognition from the travel industry and its brokers. Retaining market share, margin pressure, and creating the perfect, personalized experience only add to that challenge. Of course, technology can solve all these problems, adding value through personalization and analytics. The question is, which vendor is right for you?

Infogain’s services for MICE include:

  • Ground Operations
  • Meetings
  • Incentives, Conferences, Exhibitions
  • Mobility
  • Groups
  • eCommerce and Distribution

Car Rentals & Transportation

It’s a common scenario for travellers to arrive at the airport and board a crowded shuttle, only to wait in a long line for their rental cars. But that was yesterday’s way. Today, travelers can rent a car by app as they wait at baggage claim, and pick it up curbside. Are you there yet? If not, we can help.

Infogain’s services for Car Rentals & Transportation include:

  • Digital Traveler Experience
  • eCommerce and Distribution
  • Loyalty Services
  • Digital Knowledge Management
  • Personalization and Analytics
  • Sabre Services

Infogain Advantages

15+ Years Experience

More than 15 years of experience serving industry leaders in the US, the UK and Europe

15+ Years Experience

More than 15 years of experience serving industry leaders in the US, the UK and Europe

Global & Agile

Ability to deploy globally and leverage low cost and agile delivery centers

Global & Agile

Ability to deploy globally and leverage low cost and agile delivery centers

T&H Center of Excellence

Dedicated Center of Excellence focused on next generation travel solutions, technologies and best practices

T&H Center of Excellence

Dedicated Center of Excellence focused on next generation travel solutions, technologies and best practices

Oracle Gold Partners

30 years of Oracle experience

Oracle Gold Partners

30 years of Oracle experience

Strategic Solution Partners

Strategic partnerships with Veritec, QlikView, SAS and others

Strategic Solution Partners

Strategic partnerships with Veritec, QlikView, SAS and others

  • 15+ Years Experience

    15+ Years Experience

    More than 15 years of experience serving industry leaders in the US, the UK and Europe

  • Global & Agile

    Global & Agile

    Ability to deploy globally and leverage low cost and agile delivery centers

  • T&H Center of Excellence

    T&H Center of Excellence

    Dedicated Center of Excellence focused on next generation travel solutions, technologies and best practices

  • Oracle Gold Partners

    Oracle Gold Partners

    30 years of Oracle experience

  • Strategic Solution Partners

    Strategic Solution Partners

    Strategic partnerships with Veritec, QlikView, SAS and others

Travel & Hospitality Team

Rohit Nagpal

Vice President & General Manager

Transforming into a digital business doesn't happen overnight. It starts with thinking about where your business is today, and where you want it to be tomorrow. Modernization, UI/UX remodel, and a reevaluation of current business processes are the building blocks of that journey.

Rajeev Nagpal

Software Engineer

Transforming into a digital business doesn't happen overnight. It starts with thinking about where your business is today, and where you want it to be tomorrow. Modernization, UI/UX remodel, and a reevaluation of current business processes are the building blocks of that journey.

James Peterson

Solution Head Guidewire

Transforming into a digital business doesn't happen overnight. It starts with thinking about where your business is today, and where you want it to be tomorrow. Modernization, UI/UX remodel, and a reevaluation of current business processes are the building blocks of that journey.

Travel and Hospitality Insights

Partners