It's All About the Seamless Integration-Revitalizing Retail

DSW Canada achieves Cross Docking in 17 minutes with ASN pre-allocate prior to receipt
Jesta merchandising solution reduces allocation/replenishment to minutes

In a dynamic retail environment where the “customer is king,” Jesta’s merchandising solutions gives the merchandising director the capabilities to make rapid progress on their digital transformation journey.

With Jesta’s merchandising solutions, you get real-time visibility of global inventory, store capacities, customer preferences and sales. Jesta merchandising solutions give efficiency and reliability for all merchandising processes. Benefits include:

• Jesta I.S. ERP is digitally ready, with real time, synchronized systems
• Market-leading, innovative inventory allocation processes
• Millennial-ready ease of access and use with mobile-centric design
• Superior pricing functionality for modern rapid-fire pricing changes

Genesco achieves efficiency and cost savings
Jesta Vision Suite optimizes Genesco’s legacy purchase order management system

The wholesaler deals with a myriad of moving parts. Their challenge is to purchase timely bulk items, at lower costs to be delivered to their customer on time. Ordering, manufacturing, fulfilling and billing processes need to function smoothly. Jesta wholesale and distribution solutions help you to plan the optimal timing of purchases and delivery to customers. Benefits include:

• Automation of timing of purchases and delivery to customers
• Real-time visibility at every step, from importing to sales and distribution
• Reducing inventory costs
• Smooth processes

Town Shoes gains insight into selling patterns and customer buying preferences with Jesta Vision Analytics

We live in the era of big data, and retailers today need to use new approaches to effectively use it. Data-driven decisions help the retailer stay ahead of purchase behaviors and trends that reside on mobile, social and in-store platforms. Unlike traditional retail products, Jesta Analytics collects and analyzes transactional and customer information from all platform environments, then consolidates the data into a holistic view of your global enterprise. Benefits include:

• Flexibility to adjust sales and marketing strategies based on real-time store performance
• Accuracy and consistency
• Customized dashboards, reports and notifications
• Desktop and mobile functionality

Automation improves efficiency and service quality with L2 Support Services

In the fast changing retail industry, you need to control speed, quality and cost when it involves monitoring and support of applications. Infogain’s maintenance and support services for retail systems increase operational efficiency and result in reduced business complexity and improved customer service. We deliver maximum value with quality processes and frameworks; flexible resources, automation and system integration. Benefits include:

• Flexible, experienced resources
• Applying automation to AMS Activities (L1-L2)
• Global 24/7 SLA based support
• Quick resolution to IT support issues
• Significant reduction in support costs

Retail store’s average SLA time reduced from 6 minutes to 3 minutes with RPA implementation

To remain competitive, retailers are turning to automation. Infogain’s Robotic Process Automation (RPA) services give the retailer an edge by using Bots that lead to greater operational efficiencies and reduced costs. Benefits include:

• Increased customer satisfaction
• Reduced operational costs
• Reduction in manual efforts
• Reduced human errors