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Retail Overview

Revitalizing Retail for NextGen Consumer Experience

Our strategy combines digital transformation with retail value chain accelerators and automation to enhance the NextGen consumer experience. We offer stellar delivery capabilities in Merchandising, Retail POS and ORPOS, Retail Integration, omni-channel, and mobility giving retailers worldwide an edge in the digital world. Our solutions cover:


  • Assessment, strategy, roadmap and evaluating ROI
  • Mobile point-of-sale (mPOS) and personalization capabilities for a modern shopping experience
  • Omni-commerce strategies and enterprise architecture for a consistent and intuitive shopping experiences through a variety of channels
  • Frictionless consumer experience for creative Imagineering around UI/UX and web portals modernization
  • Prescriptive methodologies for short order implementations on Stores and Merchandising solutions
  • Shared services support model combined with Robotic Process Automation (RPA) at L2 level for higher operational efficiency
  • Business Assurance (UAP™) and Test Automation services
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Retail Solutions

Frictionless Consumer Experience

What really happens when your potential customer visits your website or mobile? Where do they click first? Why? Whether at your headquarters or at Infogain’s Los Gatos California Usability Lab, our Creative Imagineering team conducts user research and validates user experiences (UX), giving you deep insight into the actions of your customers. Our solutions cover design engineering, design thinking, and behavioral pattern analysis for:


  • User-centric websites
  • Web portals
  • Web/desktop applications
  • Mobile apps

Architectural Assessment & Digital

To succeed in today’s ever changing retail environment, retailers must make the customer #1 priority. The “store of the future” gives your customer a seamless experience across all channels, engaging them through personalization and adopting automation strategies. The goal is to move from one-way transactions to thoughtful interactions, so they will turn into a repeat customer. We offer these solutions:


  • Consulting & Strategy
  • Methodology
  • Process & Approach
  • Digital

Omni-Commerce and Mobile POS (mPOS)

Consumers expect a seamless, easy experience across all channels and devices, from their desktop and mobile to their laptops. Consider Infogain as your technology partner for migration to the omni-commerce strategy, covering these platforms:


  • SAP Hybris
  • Kibo
  • ATG implementations
  • Upgrades and third party integrations

Retail Merchandising & Store Operations

In a customer-centric environment, you require merchandising and store solutions that addresses the consumer that demands anytime and anywhere access. Now is the time to revitalize your retail strategy with Infogain’s solutions and accelerators. Our solutions include Stores, Merchandising and Omni-Commerce.


  • Oracle Retail Suite
  • POS implementations
  • Xstore upgrades
  • EBS value chain optimizations

Shared Services with a Unified View Platform

  • Single point of contact for all store systems
  • Database Support
  • Network infrastructure Support
  • Operational processes support and L2 automation

Infogain Advantages

10+ Years Retail Experience

10+ years of Oracle Retail and overall stores solutions experience

10+ Years Retail Experience

10+ years of Oracle Retail and overall stores solutions experience

20+ POS Implementations

20+ POS Implementations including complex merchandising solutions

20+ POS Implementations

20+ POS Implementations including complex merchandising solutions

Fortune 50 Clients

4 of Fortune 50 customers and 25 of Fortune 500 client references

Fortune 50 Clients

4 of Fortune 50 customers and 25 of Fortune 500 client references

700+ Retail & Oracle Consultants

USA based L1-L3 support services for Oracle POS (Micros) and ORPOS, covering base code and customizations

700+ Retail & Oracle Consultants

USA based L1-L3 support services for Oracle POS (Micros) and ORPOS, covering base code and customizations

mPOS Solutions

Mobility Point-of-Sale solutions for some of the world’s largest retailers

mPOS Solutions

Mobility Point-of-Sale solutions for some of the world’s largest retailers

  • 10+ Years Retail Experience

    10+ Years Retail Experience

    10+ years of Oracle Retail and overall stores solutions experience

  • 20+ POS Implementations

    20+ POS Implementations

    20+ POS Implementations including complex merchandising solutions

  • Fortune 50 Clients

    Fortune 50 Clients

    4 of Fortune 50 customers and 25 of Fortune 500 client references

  • 700+ Retail & Oracle Consultants

    700+ Retail & Oracle Consultants

    USA based L1-L3 support services for Oracle POS (Micros) and ORPOS, covering base code and customizations

  • mPOS Solutions

    mPOS Solutions

    Mobility Point-of-Sale solutions for some of the world’s largest retailers

Retail Team

Rohit Nagpal

Vice President & General Manager

Transforming into a digital business doesn't happen overnight. It starts with thinking about where your business is today, and where you want it to be tomorrow. Modernization, UI/UX remodel, and a reevaluation of current business processes are the building blocks of that journey.

Rajeev Nagpal

Software Engineer

Transforming into a digital business doesn't happen overnight. It starts with thinking about where your business is today, and where you want it to be tomorrow. Modernization, UI/UX remodel, and a reevaluation of current business processes are the building blocks of that journey.

James Peterson

Solution Head Guidewire

Transforming into a digital business doesn't happen overnight. It starts with thinking about where your business is today, and where you want it to be tomorrow. Modernization, UI/UX remodel, and a reevaluation of current business processes are the building blocks of that journey.

Retail Insights

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