Customer Journey in the Long Term (next 6 to 24 months)  

The New Normal in Hospitality Download Now

Following their view on hospitality in the short termRohit Nagpal (Senior VP and Global Head - Travel, Hospitality and Retail) and Srinivasan Manickam (Solutions Lead - Travel and Hospitality) are now sharing the customer journey in hospitality in the long term – that is, from the next six to twenty-four months.

Download this infographic to see how the hotel experience will be redefined with a more advanced technology suite, used across the six stages of the customer journey.