Frameworks and accelerators to develop, support, implement, and optimize claims management systems and bill review software.

• Improved business process efficiency and reduced claim processing time
• Improved claims management experience
• Improved customer experiences at reduced operational cost
• Increased business agility and product innovation
• Increased accuracy of payment and reduced claim leakage with reporting and compliance

Our digital transformation model enables healthcare organizations to embrace technologies that optimize the overall customer experience. This industry-focused digital solution unlocks digital value from traditional processes.

• Engage with customized accelerators including Customer Engagement/Member Enrollment, Claims Examiner’s App, Healthcare Monitoring Apps leveraging Apple ResearchKit and integrated claims management apps.
• Enhance by integration of legacy systems with business and operating models for digital globalization. Our API framework and partnership with Apigee provides integration across healthcare payer systems and their customers in real time.
• Empower by utilizing integration data with analytics. Our customized algorithms such as Fraud Detection and Provider Scoring prescribe corrective actions to eliminate root causes proactively before potential issues recur.
• Enablement with Infogain’s Digital Cloud Service Portfolio with deployment, implementation, testing, and monitoring, leading to reduced costs and time to market within the organization.

Salesforce solutions specific to the healthcare industry, with a key focus on solutions that streamline the end-to-end healthcare experience.

• Customer experience centric design
• Drive increased customer satisfaction and accelerating sales and service efficiency levels
• Innovative solutions, agile delivery
• Multi-layered security design
• Reduced costs and faster ROI