Our client is a pioneer in using golf and other sports as a medium to bring people together and socialize through play, food, and music. All ages and skill levels can play these games, and the microchipped golf balls score themselves, providing players with instant feedback on each shot's accuracy and distance. They offer golf lessons, leagues, tournaments, corporate and social events, kid's programs, and more.
As business kept expanding, the client was constrained with resources and the mind share needed to keep their IT infrastructure up and running. One of the key areas of concern was the Active Directory management support for the AD servers with multiple physical sites.
The client decided to rope in an expert 3rd party service provider for the AD management and monitoring - take care of user requests related to account management such as email/password reset, mapping shared drive to AD user profile, enabling/disabling user account and login name changes, etc.
Download the case study to read about Infogain's approach to resolve these challenges and benefits that resulted from it.