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Infogain’s Solution

  • Provided functional support to address day-to-day operational issues
  • Implemented Financial & Distribution modules and helped roll out across the client’s multi-org environment
  • Conducted end-user training
  • Provided support for new customizations
  • Conducted regular optimization runs
  • Provided Oracle Applications DBA support for monitoring and tuning the database
  • Established communication channels for faster turn-around
    Ensured SLA compliance.