- Posted on : February 2, 2018
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- Industry : Retail
- Service : Enterprise Apps & Platforms
- Type: Case Studies
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Infogain’s Solution
- Provided functional support to address day-to-day operational issues
- Implemented Financial & Distribution modules and helped roll out across the client’s multi-org environment
- Conducted end-user training
- Provided support for new customizations
- Conducted regular optimization runs
- Provided Oracle Applications DBA support for monitoring and tuning the database
- Established communication channels for faster turn-around
Ensured SLA compliance.