Product Development for Software Companies — Engineering Business Outcomes | Infogain
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Product Development for Software Companies

Infogain enhances customer experience for insurance carriers using digital technologies.

Insurers with legacy systems want to increase customer retention rates and improve the customer experience while optimizing costs. Insurers that partner with Infogain achieve:


  • Increased operational efficiencies with optimized forecasting and predictive models for better decision making and go-to-market strategies
  • Ready-to-use accelerators for strengthening the end-user experience and better customer retention
  • Reduction in losses for Fraud Analytics with assessment strategies based on the current "Analytics Maturity Index"
  • Seamless customer experiences with omni-channel technology implementations
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Insurance Solutions

Engage – Mobility Services

Give your customers "anytime, anywhere" access with Infogain's mobility services. Features include:

  • Mobility framework for quick cost effective app development
  • Implementation of policies and procedures for device management (BYOD)
  • Intelligent chatbots for better touchpoints during FNOL/Claims processing
  • Intelligent virtual assistance mobility solution for agents/brokers for increased agent effectiveness
  • Mobile integration to Enterprise Data
  • Ready made accelerators in Insurance Domain (Claims, Policy, FNOL )

Empower - Analytics

Digital technologies and analytics have an impact on organizational goals and business operations. Our services include:

  • 50+ prebuilt claims reports, scorecards and dashboards give a snapshot of results by region, by business unit and over time.
  • Fraud detection, predictive data models and machine learning
  • Insurance premium determination with data-driven usage reports
  • Master data management and distributed data management
  • Prebuilt score cards, dashboards and reports
  • Sentiment analytics for social media comparisons
  • Visual representation of data via various tools (i.e. QlikView, Tableau)

Enhance – Integration Services

Insurers that want an engaging digital experience utilize Infogain's Integration services that include:

  • Integration Strategy and Roadmap
  • In-built frameworks/accelerators for Insurance and Healthcare industry that support data transformation for specific message formats
  • Integration expertise through partnership with Apigee/AWS helps implementation in API/Micro services
  • migration from legacy to digital platforms and implementation of unified dashboards for a 360-degree snapshot of the claim
  • Operational efficiencies through ecosystem integration, such as integration of Guidewire ClaimCenter with a third-party collision data provider

Enhance – Customer Experience

Our customer experience services are available across many portals and dashboards and include:

  • Consulting and assessment for Elastic Search and Solr for meaningful and actionable knowledge
  • Enhanced predictive search expertise
  • Migration and deployment on Cloud
  • Ready made connectors available for insurance carriers to help customers with the integration of CMS or knowledge management systems

Enablement – Cloud Services

We leverage the Cloud infrastructure to provide scale and elasticity at proportional costs. Our services include:

  • Cloud based testing and database migration
  • Consulting and Migration to IaaS and PaaS
  • Support IaaS, PaaS and SaaS

Infogain Advantages

Ready to Use Frameworks

Mobile accelerators and next gen technologies for a better customer experience.

Improved Customer Retention

Infogain aims to provide Innovative digitalized value additions to our customers

Product Knowledge

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Highly Experienced

Senior seasoned project managers

Highly Experienced

Lorem Ipsum has been the industry's standard dummy text ever since the 1500 when an unknown printer took a galley of type and

Competitive Pricing

Senior seasoned project managers

Competitive Pricing

Lorem Ipsum has been the industry's standard dummy text ever since the 1500 when an unknown printer took a galley of type and

  • Ready to Use Frameworks

    Ready to Use Frameworks

    Mobile accelerators and next gen technologies for a better customer experience.

  • Innovative Digital Solutions

    Innovative Digital Solutions

    Infogain aims to provide Innovative digitalized solutions that adds value to our customers.

  • Strategic partnerships

    Strategic partnerships

    Important partnerships with Apigee, Xamarin and SAS for better mobility, business intelligence and customer experience leadership.

Insurance Insights