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Digital & High Technology Overview

We deliver automated product development and digitally transforming solutions to medium-sized to billion-dollar enterprises across the high tech industry.

Our Silicon Valley, CA headquartered company has been ‘engineering business outcomes’ for nearly 30 years. The digital & high technology practice offers software innovation, digital transformation and Oracle implementation expertise to privately held start-up “unicorn” enterprises to large technology conglomerates that operate globally. More recently, we have partnered with members of the “FAMGA” (Facebook, Apple, Microsoft, Google) group of companies. Extending beyond the Bay area, we deliver digital solutions to international enterprises in India, Asia Pacific, Europe and the Middle East.

When you partner with us, you can expect:


  • Smart, user-centered, modernized software products—from strategy to deployment—based on real-world customer needs.
  • Strong partnerships with digital firms specializing in RPA, AI, social, cloud, mobility and analytics as well as platform leaders Salesforce, Amazon Web Services, Google Cloud, Microsoft Azure and Oracle.
  • Executive-level involvement from our leadership with average 20 plus years of experience delivering multi-million dollar engagements at Fortune 500 companies.
  • Valuable knowledge, thanks to our strong track record of industry firsts—from the first-ever Oracle Knowledge Advanced implementation to the first implementation of a mobile Lithium platform.
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Digital & High Technology Solutions

Sales And Service Transformation

Design a truly end-to-end customer service experience, beyond making customers happy at every touchpoint.

  • Identify current gaps in engagement and design a holistic customer experience that expresses your brand.
  • Empower agents with the right information at the right time through SmartSearch—up to 90% search relevancy.
  • Achieve a 46% improvement in customer service; 50% reduction in call time; and 5%-10% increase in upsell/cross-sell with the help of intelligent, personalized recommendations.
  • Expect up to 32% more effective sales and operations.

EBS Repeatability/Configurator

Put an end to tedious, complex and costly EBS configuration.

  • Accelerate test automation processes, and reduce costs by 40% with a zero tool-license cost.
  • Automate test cases by using our Unified Automation Platform Business Flow Design, with no coding required.
  • Utilize our modern architecture platform that supports an intuitive user interface, scalable backend and easy-to-maintain enterprise class application.

Smart Product Development

Our DevOps implementation for Silicon Valley company AppOrbit led to management of all environments with zero external dependencies, and a 90% reduction in lab and environment time. Expect:

  • DevOps with a team available to start immediately, mature processes, an optimized strategy and vendor-neutral platform capabilities.
  • Legacy Modernization with 30 years of Oracle experience, and more than 10 years of implementation experience with popular integration products.
  • Infogain’s Cloud management practice—experience migrating 100 plus custom applications to hybrid Cloud environments, and delivering ROIs ranging from 80-160%.

Product Digitalization

Does your software product need modernization? Infogain’s UI/UX uplift, next-generation digital and superior AI technology can inspire users again.

  • Our creative Imagineering team leverages its deep understanding of art, cognitive science and technology to create intuitive user experiences based on customer journey mapping, persona creation and behavioral pattern analysis.
  • Our flexible framework and Agile development methodology helps us develop, maintain and support market-leading SaaS applications for up to millions of users, resulting in 20% plus cost savings and faster time to market.
  • Infogain’s SmartSearch superior machine learning and AI technology helps you achieve up to 90% search relevancy and a personalized customer experience.

Lithium Community Development

Lithium communities drive 12x more sales than all other social channels combined. As an official partner of Lithium, Infogain offers:

  • Lithium Mobile App Strategy: Research and define the strategy that brings mobile to your community in the most user-convenient manner.
  • Enhanced User Engagement: With a user-experience designed for your target audience, Infogain helps create objective-driven gamification strategies, keeping users engaged.
  • Maximizing Lithium Utility: SmartSearch integrated with Lithium can deliver powerful search management that realizes and predicts maximum business utility of the platform.

Infogain Advantages

Reduced Costs

Savings of up to 50% on development

Reduced Costs

Savings of up to 50% on development

Increased Productivity

24/7 support services

Increased Productivity

24/7 support services

Cost of Ownership

Our blended development model lowers costs

Cost of Ownership

Our blended development model lowers costs

Customer Satisfaction

90% plus customer retention rate for more than 5 years

Customer Satisfaction

90% plus customer retention rate for more than 5 years

Experience

25 years of constant product and software innovation

Experience

25 years of constant product and software innovation

  • Reduced costs

    Reduced costs

    Savings of up to 50% on development

  • Increased productivity

    Increased productivity

    24/7 support services

  • Cost of Ownership

    Cost of Ownership

    Our blended development model lowers costs

  • Customer Satisfaction

    Customer Satisfaction

    90% plus customer retention rate for more than 5 years

  • Experience

    Experience

    25 years of constant product and software innovation

Digital & High Technology Team

Prashant Karnik

Sr. Vice President High Tech

FAMGA is defining the digital revolution, and causing industries to take evaluate their digital transformation journey. Our approach combines strong partnerships, executive involvement and industry firsts in ‘Search’ and ‘Social’ that improves performance to help you go-to-market faster with solutions that innovate and transform your business.

Subhash Hegde

VP & General Manager-Digital

Infogain’s High-Tech solutions deliver value, speed and efficiency with next gen technology solutions that automate sales and services; accelerate test automation processes; transform with DevOps; modernize with UI/UX and drive sales with social engagement.

Digital & High Technology Insights

Partners