Job Description:

Key Responsibilities

•         Managing end to end quantitative and qualitative Market Research projects.

•         Creating/ delivering pre-sales presentations, research solutioning, proposal writing.

•         Leading and supervising all aspects of project management to ensure that projects are delivered on time, meet client needs and deliver on high-quality standards propagated by the company.

•         Ensuring seamless project delivery, effective client management across geographies and industries.

•         Appropriately aligning responsibilities, delegating accountability and authority across team.

•         Role will be strongly client facing - interacting with senior business stakeholders across markets.

Client Servicing

•         Being a business consultant/ SME for client teams

•         Managing & developing existing and/ or new client relationships

•         Applying knowledge of Market Research across different industry domains

Project Management

•         Leading and managing multiple projects concurrently.

•         Effectively planning, scheduling and monitoring research studies.

•         Anticipating eventualities, identifying potential risks, developing contingency plans and regularly            tracking the same to ensure timely delivery of projects.

•         Regularly monitoring the progress of projects involving review of all deliverables, slippages, defects, efforts etc. and taking appropriate corrective and preventive measures, if required

•         Ensuring effective inter and intra-functional coordination and functioning, proactively addressing all issues.

•         Resource management and staffing

General Competencies

•         Motivated, solution focused, quick learner, willing to take on challenges.

•         Effective leadership, people management skills

•         Experience in account management, managing and growing client relationships.

•         Experience of managing multiple projects, leading teams and handling client interactions.

•         Consulting skills - ability to impact business decisions through analytics and research.

•         Good analytical & problem-solving skills; Effective decision-making skills.

•         Good communication skills - effective oral, written & presentation skills to multinational clients.

•         Experience in team management – recruiting, mentoring, growing team.

Specific Research Skills

•         Hands on experience of leading quantitative and qualitative primary research projects.

•         Hands on experience in research fundamentals - developing Questionnaire/ Discussion Guide, Sample Plan, Analysis & Insights and Report writing.

•         In-depth knowledge of Market Research tools and techniques: Segmentation (Cluster Analysis, CHAID etc.), Trade-off analysis (Conjoint, MaxDiff etc.), Brand Track, Ad/ Campaign evaluation, Concept Test, Forecasting (including Time Series), Causal/ Predictive modelling (Linear, Logistic regression, SEM etc.).

•         Hands on experience of SPSS or similar research tools. Additionally, experience in Sawtooth, Python will be preferred.

•         Expertise in Excel (knowledge of VBA will be preferred), PowerPoint and MS Word.

Educational Qualification

•         Masters in a Quantitative discipline or MBA (preferred)