Enterprise IT Services Company | Retail IT, High Tech, Insurance : Infogain

Infogain's End-to-end SFDC Consulting Services

Infogain helps clients transform their CRM and customer support operations using Salesforce Sales Cloud and Salesforce Service Cloud. By transitioning to the cloud, businesses can leverage next generation capabilities to build a stronger customer experience, increase customer, sales and agent satisfaction levels, and at the same time, reduce costs. It's a win-win for business and IT.

Infogain's Transformational Customer Support Solutions

At Infogain, customer experience management is part of our DNA. Our Customer Support Practice is founded upon our nearly two decades of experience helping clients around the world to ultimately transform into customer-centric organizations. With this next generation customer support we focus on helping businesses leverage the latest trends and technologies - starting with a transition to the cloud - to create a multichannel, community-based, knowledge-enabled customer support solution that integrates with their existing application infrastructure and conforms to their security and governance models.

Infogain's Mobile Point of Service (mPOS) Solution

In-store customer interaction has typically been restricted to the check-out counter. Savvy retailers are now looking for innovative ways to help increase the direct communication between their sales associates and customers, thereby delivering a superior shopping experience and improving both sales conversion rates and customer satisfaction.

Infogain's Oracle Knowledge Management Solution Overview

Infogain's suite of knowledge management solutions and services benefits leading high tech companies worldwide, helping them to achieve increased customer satisfaction and agent productivity. Infogain's comprehensive knowledge management solutions help our customers leverage previously inaccessible data to provide intelligent, industry-knowledgeable search results.

Infogain's End-to-end SFDC Consulting Services

Infogain's Transformational Customer Support Solutions

Infogain's Mobile Point of Service (mPOS) Solution

Infogain's Oracle Knowledge Management Solution Overview

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