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Knowledge Advanced Implemention

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Success Stories

Infogain Implements Oracle Retail Store Solutions for Healthcare Leader using Agile SCRUM

The client, a leading health plan provider in the US, prides itself on the development of ..

Oracle Knowledge Siebel Integration Improves and Accelerates the Customer Experience

The client was using Oracle Siebel 8.2 CRM system, with approximately 150 customer support..

Infogain Implements Oracle Retail Store Solutions for Healthcare Leader using Agile SCRUM

The client, a leading health plan provider in the US, prides itself on the development of innovations in the industry that help make affordable healthcare available, deliver incentives for illness prevention, and maximize the ability for physicians to care for their patients. With more than 400 pharmacies running on a decades-old legacy point-of-sale (POS) system, the operational and business challenges were signficant.

Oracle Knowledge Siebel Integration Improves and Accelerates the Customer Experience

The client was using Oracle Siebel 8.2 CRM system, with approximately 150 customer support agents utilizing the Service Request module. Support agents could not retrieve accurate information quickly, making it difficult to provide the desired level and speed of customer service.

News & Events

How digital culture is transforming product development

Before the rise of disruptive technology, Engineering Service Providers (ESPs) simply offered tactical engineering support

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Infogain names Aloke Ghosh as Chief Financial Officer (CFO)

Infogain, a leading business and IT consulting firm, has named Aloke Ghosh as its new Chief Financial Officer (CFO).

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Las Vegas, NV

Infogain is attending the Oracle Modern Service Experience , an event that showcases how to provide outstanding service to your customers and turn them into your brand advocates.

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The dynamic role of HR in Merger & Acquisitions

The Human Resource department acts as a trusted adviser to the employees of an organization along with the management who intend to enter to an M&A deal.

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Infogain has joined @Coveo to give the enterprise better #CX & improve #customer service agent productivity https://t.co/0VFfmMCRCw
Follow us on twitter @Infogain May 5, 2016
Read "How digital culture is transforming product development by Prashant Karnik, SVP & GM, High Tech: https://t.co/RyDGnYtz09
Follow us on twitter @Infogain May 3, 2016
We extend @Coveo’s core functionality with implementations & integrations with #Salesforce and other systems https://t.co/ic5WaTxrRZ
Follow us on twitter @Infogain April 30, 2016
We extend @Coveo’s core functionality with #knowledge support in content curation, #search & governance consulting https://t.co/ic5WaTxrRZ
Follow us on twitter @Infogain April 29, 2016
It’s not too late! Meet us in Las Vegas to discuss your CRM issues. knowledgesolutions@infogain.com, Read: https://t.co/kOw8isiIMx
Follow us on twitter @Infogain April 28, 2016
More @Infogain #digital services include product engineering and test automation, https://t.co/7eantjYyX7
Follow us on twitter @Infogain April 28, 2016
Embrace #intelligentsearch for a loyal and satisfied customer base @Infogain @Coveo #customerservice https://t.co/ic5WaTxrRZ
Follow us on twitter @Infogain April 28, 2016
It’s not too late! Meet us in Las Vegas to discuss your CRM issues. knowledgesolutions@infogain.com, Read: https://t.co/kOw8isiIMx
Follow us on twitter @Infogain April 28, 2016
With @Infogain & @Coveo, your customers get better experiences & customer service agent productivity improves https://t.co/ic5WaTxrRZ
Follow us on twitter @Infogain April 27, 2016
From a mobile point-of-sale for a #retail chain to implementing a knowledge mgmt system #digital transformation https://t.co/7eantjYyX7
Follow us on twitter @Infogain April 27, 2016
Schedule your meeting with PK Karnik & Peter Shumaker in Las Vegas this week knowledgesolutions@infogain.com. Read: https://t.co/kOw8is17UZ
Follow us on twitter @Infogain April 26, 2016
#intelligentsearch exceeds customers’ service expectations and increase customer loyalty https://t.co/ic5WaTxrRZ
Follow us on twitter @Infogain April 26, 2016
Schedule a meeting at knowledgesolutions@infogain.com with PK Karnik & Peter Shumaker in Las Vegas this week https://t.co/kOw8is17UZ
Follow us on twitter @Infogain April 26, 2016
Meet VP and GM PK Karnik, & Dir. of Client Services, Peter Shumaker #CX https://t.co/f2Fe713VUa
Follow us on twitter @Infogain April 25, 2016
Read "The Dynamic Role of HR in Merger & Acquisitions" by Anupam Jauhari, Vice President & Global Head (HR) https://t.co/LNG75BrukL
Follow us on twitter @Infogain April 20, 2016
Amazing career opportunities for confident and talented IT professionals & university graduates @Infogain https://t.co/l9cdUC7Vjk
Follow us on twitter @Infogain April 16, 2016
Read about Cloud Computing Technology Trends in 2016: https://t.co/YiMEN8hyFe
Follow us on twitter @Infogain April 14, 2016