CMR’s Technology Trends Dossier 2019 is a comprehensive and sweeping view of the transformative technologies that will shape the way enterprises operate in the next 2-3 years and specifically in 2019. Infogain participated in giving their views and focus on the T&H Industry.
Download the Report to read in detail: CMR-Technology-Trends-Dossier-2019
Infogain's inputs by Srinivasan Manickam, Principal Business Advisor, Infogain Corp Industry: IT
Industry Focus: We are beginning to transition into an interesting age in travel and hospitality. Unlike before, products are getting re-architected not because the underlying technology is obsolete, but our understanding of customers Is obsolete! The constantly on-the-move, always-on generations of guests and travelers is necessitating a wide variety of innovations in the areas of Augmented Reality, Robotic process automations, chat-bots and voice technologies, all underlined and enriched by over-arching Machine Learning and AI. Tech innovations such as Reinforced Machine Learning enables a system to learn by reward-punish mechanism, will be bringing in greater impacts in the travel tech.
Our Focus: Specifically, our clients are interested to have more insights into their guests and connect it with a 360 perspective of operations. Improving guest touchpoint, more relevant upsell-cross-sell , better personalization and laser focus in bringing in Next Gen operations without needing to cut corners.
You will be the first to know when new items are added to Infogain's knowledge center.
The Infogain Team.
You are an existing user.