Webinar : 5 Ways to Increase Performance of Oracle Knowledge Management with Managed Services

Register now for the Webinar:  http://bit.ly/2jaWdh6

Date & Time:  

February 1, 2017, 11am PST / 2pm EST


Randy Ross – Sr. Director, Knowledge Group, Infogain

Krishnan Iyer – Director, Global Customer Support at Schneider Electric Software


You’ve implemented Oracle Knowledge with success, but with business growth and increased content in silos, productivity and performance can slow.  Come and learn how streamlining content processes, in addition to addressing governance and performance issues lead to increased performance.

Infogain’s knowledge management team and our guest speaker, Krishnan Iyer, Director of Global Customer Support at Schneider Electric Software will share success stories and demonstrate how the right approach to Application Managed Services (AMS) for Oracle Knowledge will optimize your investment. Topics for discussion include:

  • Benefits of a corporate wide AMS strategy, including governance and expansion into other client portals and business units
  • Effective application management, upgrades and patches
  • Flexibility with global 24/7 support and monitoring
  • Successful client service approach that emphasizes understanding your business, timely communications, accountability, and industry best practices
  • User Interface (UI) customized dashboards and other application enhancements

Register now:  http://bit.ly/2jaWdh6