Most of the companies in the financial services, insurance, travel & hospitality, or healthcare are processing ever increasing volumes of documents. Up till now, these processes have been manual, making it susceptible to high costs, delays, and human errors. Organizations face a considerable hurdle globally to manage and verify various documents like contracts, invoices, legal documents resulting in substantial investment for processing high volumes of documents.
To add to this, the COVID pandemic has accelerated the need for these companies to move their operations online and process documents faster.
Customer requirements are re-shaping and inducing the need for faster than usual changes, including more cognitive capabilities and bridging the gap between the man and machine. One such necessity that is prevalent across verticals is the ability to deal with semi and unstructured data. Many companies are already doing an excellent job when it comes to structured datasets, but the problem lies around dealing with disparate data forms. This problem necessitates an efficient OCR/ICR(Optical Character Recognition/Intelligent Character Recognition) technology that solves the complete maze of document definition, classification, extraction, validation, and learning. As we look for more use cases, we find a plethora of businesses and functions demanding more.
Here is how Smart Document Processing (SDP) solutions help:
See how Infogain uses smart document processing to reduce costs in government id issuance processes
Google Cloud is the leader in the AI & ML space, especially for smart document processing. Google Cloud also provides a robust Cloud infrastructure for fast, consistent, and scalable document processing. Smart Document Solutions from Infogain leverages the Google Cloud's Natural language APIs to train the models and use them to predict/capture the relevant information. The SDP infrastructure is set up, within minutes, on Google Cloud using Infrastructure as a code. It is fast and lets the user process their documents in seconds. It has a microservices backend that is highly scalable and can handle a large number of traffic demands.
In summary, smart document processing offers an elegant solution to the time intensive, error-prone manual processing of large volumes of documents. This is an important tool companies should use to reduce risk, lower costs, and streamline operations.
Infogain has developed a solution built on Google Cloud Artificial Intelligence & Machine Learning capabilities to process documents intelligently with minimal human involvement — “Smart Document Processing (SDP).” SDP reduces costs, efforts, and risk by leveraging artificial intelligence (AI), machine learning (ML), and other cognitive capabilities to automate tasks such as document categorization and data extraction. You can then verify the extracted information automatically without human intervention.
We at Infogain think that overall, the benefits of our smart document processing solution involve reduced human intervention and costs. It also provides faster processing, increased scalability and accuracy and lowers the TCO.
Ila is a Certified Google Cloud Architect, currently working as a Technology Lead at Infogain’s Google Cloud Centre of Excellence. A Technology enthusiast, she loves architecting and solutioning for Google Cloud services. She is a certified Google Cloud Professional Data, Network, Cloud, and G-Suite Engineer.
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