×
×

Infogain Sales Portal Login

Life Sciences & Healthcare - Claims Transformation Overview

Our Solutions Help Simply and Modernize Carrier’s Claims Operations With Reduced Cost and Enhanced Customer Experience.

Healthcare insurers that want to adapt and succeed in a time of rapid industry change need a technology platform that not only intelligently process claims using straight through processing but also enhances their ability to engage and empower their customers. To be in competition, insurers who are still relying on legacy in-house claims management systems for their claims processing need an experienced technology partner to blend the traditional technology with emerging technologies and deliver value with experience, efficiency, and disruption. Infogain brings a wealth of knowledge and technology expertise with structured approaches to assist insurers in responding to these changing needs.

Request Info

Life Sciences & Healthcare - Claims Transformation Solutions

Knowledge Management & Virtual Agents

Partnered with Oracle, Infogain implements and supports world’s largest Knowledge management services to mid and large insurers across the globe.

  • Oracle Knowledge Management – OKM Implementation, Integration with Siebel CRM, Upgrades and manage services.
  • Oracle Knowledge Advanced Cloud - Oracle Knowledge Advanced is a cloud-based knowledge management solution that enables organizations worldwide to effectively create and refine their knowledge assets to deliver a seamless cross-channel customer experience.
  • Virtual Agents: Using bots, proactively engage members, agents, and providers and simplify your interactions with them.

Claims Product Management

  • Product management support across complete product roadmap
  • Tracking industry trends, competitive analysis, consumer behaviour and needs
  • Gap analysis and implementing solutions & technologies for seamless omni-channel customer experience

Claims Product Engineering & Implementation

  • Product development expertise around bill review / claim repricing products, third party demand packages and pharmacy solutions.
  • Program management services with efficient and effective product implementations.

Application Support

  • 24*7 L1 & L2 support
  • Manage customer Requests
  • Route change management requests to appropriate teams

Digital Customer

  • FNOL mobile app development for enhanced customer experience.
  • Web based adjuster portal for adjuster’s efficiency
  • 360 Claim overview

Infogain Advantages

Agile Work Process

For timely quality deliveries and regular customer engagement

Agile Work Process

For timely quality deliveries and regular customer engagement

Certified Practitioners

Certified Guidewire/CPCU/LOMA certified Insurance professionals

Certified Practitioners

Certified Guidewire/CPCU/LOMA certified Insurance professionals

Ready to Use Frameworks

Insurance Center of Excellence with ready to use frameworks

Ready to Use Frameworks

Insurance Center of Excellence with ready to use frameworks

3rd Party Implementations

Third Party Implementation Expertise with Mitchell-Guidewire platforms

3rd Party Implementations

Third Party Implementation Expertise with Mitchell-Guidewire platforms

Expert Consultation

Transformational IT roadmaps to drive sustained, profitable growth

Expert Consultation

Transformational IT roadmaps to drive sustained, profitable growth

  • Agile Work Process

    Agile Work Process

    for timely quality deliveries and regular customer engagement

  • Certified Practitioners

    Certified Practitioners

    Certified Guidewire/CPCU/LOMA certified Insurance professionals

  • Ready to Use Frameworks

    Ready to Use Frameworks

    Insurance Center of Excellence with ready to use frameworks

  • 3rd Party Implementations

    3rd Party Implementations

    Third Party Implementation Expertise with Mitchell-Guidewire platforms

  • Expert Consultation

    Expert Consultation

    Transformational IT roadmaps to drive sustained, profitable growth

Healthcare Insights