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Client Background:

Our client is a leading professional funeral and memorialization service provider with a mission to offer comfort and care to the deceased family. The client is an industry leader in memorializing the deceased and their legacies and honoring their living ones.

The client manages 75+ cemetery, funeral, memorialization, and cremation locations in the USA.

Business Challenges:

The client's existing application database wasn't performing as per expectations; the databases configuration was not as per industry standards. Challenges included slow running queries, intermittent connectivity issues, error in fetching reports and locks & deadlocks resulting in customer complaints and escalations throughout the IT organization. Hence, the client engaged Infogain to:

Migrate the Datacentre from Rackspace to AzureSupport and monitor the Database 24 X 7

Download the case study to read about Infogain's approach to resolve these challenges and benefits that resulted from it.