Business Challenges in Implementing CRM
- Client needed a complete enterprise-wide strategy for implementing CRM
- Solve complex customer data integrity issues
- Automate core systems to share and exchange data and eliminate manual processes
- Expand the scalability of the entire customer support infrastructure.
Infogain’s team planned and implemented an end-to-end CRM Data Integration Solution for the client in two phases. The two-phased implementation helped to achieve a step-by-step deployment within the time and budget constraints of the