Infogain’s Azure Infrastructure Managed Services Solution for Professional Services Company provides cost and operation efficiency

Client Background:

Our client is a leading professional funeral and memorialization service provider with a mission to offer comfort and care to the deceased family. Over the years, the ‘client’s operations have expanded from a single property to include more than 75 funeral, cremation, and cemetery locations serving thousands of families across the United States.

Business Challenges:

Infogain had earlier helped the client migrate their data center from Rackspace to Microsoft Azure. The previous data center was mostly managed by Rackspace, and key workloads were being managed by the vendor.

The client approached Infogain to manage the data center and take over the operations of the key workloads that were previously managed by Rackspace. The client operated a lean IT organization that was focused on strategic IT-driven business initiatives, and they did not see the value in their IT team getting involved in day to day IT operations.

The client chose Infogain after getting an overview of our fully managed Microsoft Azure Managed Infrastructure Ops with 24/7 Cloud Ops Center, Microsoft-certified Azure engineers, service automation frameworks, and advanced cloud tools.

Download the case study to read about Infogain’s approach to resolve these challenges and benefits that resulted from it.

Infogain Migrates Datacenter from Rackspace to Azure Datacenter & Managed Services for enhanced customer engagement 

Client Background:

Our client is a leading professional funeral and memorialization service provider with a mission to offer comfort and care to the deceased family. The client is an industry leader in memorializing the deceased and their legacies and honoring their living ones.

The client manages 75+ cemetery, funeral, memorialization, and cremation locations in the USA.

Business Challenges:

The client’s existing application database wasn’t performing as per expectations; the databases configuration was not as per industry standards. Challenges included slow running queries, intermittent connectivity issues, error in fetching reports and locks & deadlocks resulting in customer complaints and escalations throughout the IT organization. Hence, the client engaged Infogain to:

Migrate the Datacentre from Rackspace to AzureSupport and monitor the Database 24 X 7

Download the case study to read about Infogain’s approach to resolve these challenges and benefits that resulted from it.