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Product Digitalization Overview

Modernize Your Product

Is your product still inspiring users? Or are they switching to a competitor’s? If you’re still relying on manual interventions, and experiencing low performance and weak scalability, we can help you modernize. Infogain’s UI/UX uplift, next-generation digital engagement and SaaS migration all work together to create the experience users expect right now.

As your partner, Infogain provides:

  • A design-driven modernization roadmap that centers around the customer experience.
  • 100 Agile SCRUM teams and advanced-engineer-imbedded test-and-solve approach to Agile testing.
  • Assurance that your app performs across multiple platforms, versions, screen sizes and network.
  • Up to 60% reduction in testing costs.
  • Superior QA--a proven track record of 98% defect-free delivery.
  • More than 3,000 quality engineers and 25 years of testing experience.
  • A 90% plus customer retention rate for more than 5 years.
  • Up to 50% cost savings in product engineering.
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Product Digitalization Solutions

UI/UX Uplift

Our creative Imagineering team leverages its deep understanding of art, cognitive science and technology to deliver compelling and highly targeted user experiences. We help achieve user goals for multibillion dollar software product companies and enterprises.

  • Simple, quick, intuitive and efficient design.
  • Better, more engaging customer experience.
  • Expert evaluation and competitor analysis.
  • Precision results due to usability testing with eye tracking.
  • Ensured performance across multiple platforms, versions, screen sizes and networks.

Migrating to SaaS

Leveraging our accelerator and flexible framework, and Agile development methodology, we help our Silicon Valley and Fortune 500 customers develop, maintain and support market-leading SaaS applications for up to millions of users, resulting in 20% plus cost savings and faster time to market. We offer:

  • Experience helping companies set up infrastructure and SLAs.
  • Mature and proactive processes that ensure preventing outages that result in major financial loss for applications.
  • 100 Agile SCRUM teams and advanced-engineer-imbedded test-and-solve approach to Agile testing.
  • Enterprise Salesforce.com practice with several pre-built accelerators
  • Strong Cloud to on-premise systems integration experience
  • Total cost of ownership focus through global delivery models.
  • Proven SaaS-based solutions that are architected, designed and developed using industry best practices.
  • SLA-driven operations and support model to be competitive in the SaaS marketplace.

SmartSearch

Suitable for software products, e-commerce portals, customer support contact centers and more, Infogain’s superior machine learning and AI technology helps you achieve up to 90% improvements in search relevancy and a personalized customer experience.

  • Easily searches multiple sources for customer and product information, chatbot integration and seamless content crawling.
  • Eliminates the need for language tuning.
  • Supported with built-in analytics around search, providing a 360-degree view.
  • Deploy on-premise and in the Cloud with a flexible framework for multiple integrations.
  • Reduce call resolution time by 50%; increase upsell/cross sell by 5%-10% with the help of intelligent and personalized recommendation

Infogain Advantages

Delivery Excellence

Deep domain expertise with end-to-end IP-rich solutions (from Enterprise Integration to Services Automation)

Delivery Excellence

Deep domain expertise with end-to-end IP-rich solutions (from Enterprise Integration to Services Automation)

Increased productivity

24/7 support services

Increased productivity

24/7 support services

Cost of Ownership

Our blended development model lowers costs

Cost of Ownership

Our blended development model lowers costs

Customer Satisfaction

90% plus customer retention rate for more than 5 years

Customer Satisfaction

90% plus customer retention rate for more than 5 years

Experience

25 years of constant product and software innovation

Experience

25 years of constant product and software innovation

  • Delivery Excellence

    Delivery Excellence

    Deep domain expertise with end-to-end IP-rich solutions (from Enterprise Integration to Services Automation)

  • Increased productivity

    Increased productivity

    24/7 support services

  • Cost of Ownership

    Cost of Ownership

    Our blended development model lowers costs

  • Customer Satisfaction

    Customer Satisfaction

    90% plus customer retention rate for more than 5 years

  • Experience

    Experience

    25 years of constant product and software innovation

Digital & High Technology Insights