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Client Background

The client is a customer of Jesta I.S, an Infogain partner. They are recognized as one of North America’s largest designers, producers and retailers of footwear and accessories. They have an e-commerce website, design and sourcing operations, and a wholesaling business with more than 1,000 points of distribution.

Business & Technical Challenges

The client wanted to improve customer service and increase customer satisfaction by offering their shoppers the ability to order shoes in-store and have them delivered anywhere. Challenges included integration of the solution with the client’s central systems and databases, third party vendors and APIs