Infogain enables Azure’s voice-based Interactions for CES Award winning Kitchen and Bath products company  Download Now

Client Background:

Our client is a household name in the US, best known for its plumbing products, faucets, sinks and fixtures. Its kitchen and bathroom products are synonymous with luxury, innovation and aesthetic design.

The client also operates in the hospitality space, operating and owning several resorts, hotels and golf clubs around the world.

Business Challenges:

The 'client's kitchen and bathroom products were synonymous with luxury, innovation and aesthetic design. In keeping with its tradition of creating innovative and engaging user experiences, the company embarked on a digital transformation journey to re-imagine their product portfolio as smart and connected products. The client viewed the growth of IoT as a major disrupting force in its business and wanted to take a ""first-mover"" advantage by transforming its current product range into a smart, connected portfolio of products.

Part of the 'client's product transformation initiative includes integration and control from popular voice-based products such as Amazon Echo (powered by Amazon Alexa) and Google Home (powered by Google Assistant).

The vision was to allow users to turn on and turn off water, control water temperatures and showerheads and drain out water in the bathrooms. In the kitchen, users could ask the kitchen water dispenser to dispense an exact volume of water. Music and lighting could also be triggered by voice.

Download the case study to read about Infogain's approach to resolve these challenges and benefits that resulted from it.