Meaningful work,
meaningful life

Key Responsibilities:

• Content Creation and Authoring

  • Create, edit, and publish content (text, images, links, metadata, etc.) using Contentstack CMS.

  • Ensure all content is accurate, brand-compliant, and follows established content models and templates.

  • Maintain consistent tone, style, and voice across all digital touchpoints.

• Content Structuring and Management

  • Work with content models, modules, and entries within Contentstack to structure content effectively.

  • Tag and categorize content using defined taxonomies and metadata for better organization and search optimization.

  • Manage localized and multi-language content versions within Contentstack.

• Collaboration

  • Partner with content modelers, designers, and developers to ensure that content fits seamlessly within digital templates and layouts.

  • Coordinate with marketing and product teams to align content with business goals and campaigns.

  • Participate in content planning and review meetings to ensure timely delivery of updates and new content.

• Quality and Optimization

  • Review and proofread content to ensure accuracy, readability, and SEO compliance.

  • Use built-in CMS workflows to submit content for review and approval.

  • Ensure accessibility and adherence to digital content best practices.

• CMS Operations

  • Manage publishing workflows, scheduling, and content lifecycle within Contentstack (draft, review, publish, archive).

  • Maintain and update media assets (images, videos, documents) within the Contentstack DAM.

  • Troubleshoot basic CMS issues and collaborate with technical teams for resolution.

• Governance and Documentation

  • Follow established content governance guidelines, brand standards, and editorial policies.

  • Maintain documentation for content creation processes and workflows.

  • Suggest improvements in authoring workflows to enhance efficiency and content quality.

Qualifications:

• Education:
  Bachelor’s degree in English, Communications, Journalism, Marketing, or a related field.

• Experience:

  • 2–5 years of experience in digital content authoring or CMS-based publishing roles.

  • Minimum 1 year of hands-on experience with Contentstack CMS (or similar headless CMS platforms like Contentful, AEM, or Sitecore).

• Technical Skills:

  • Proficiency in Contentstack CMS (entries, content types, environments, workflows).

  • Understanding of content modeling concepts and headless CMS architecture.

  • Familiarity with SEO principles, metadata management, and web publishing workflows.

  • Basic understanding of HTML, Markdown, or JSON is a plus.

• Soft Skills:

  • Excellent writing, editing, and proofreading skills.

  • Strong attention to detail and ability to follow structured processes.

  • Collaborative mindset with strong communication and coordination skills.

  • Ability to manage multiple content updates in a fast-paced environment.

Preferred Qualifications:

• Experience with multi-channel content publishing (web, app, social).

• Familiarity with agile environments and JIRA or other task-tracking tools.

• Exposure to localization workflows and translation integrations in Contentstack.

• Understanding of digital accessibility (WCAG) and best practices.

Example Job Titles / Role Variants:

• CMS Author (Contentstack)

• Digital Content Publisher

• Content Editor – Contentstack

• Web Content Author