Meaningful work,
meaningful life

Scope - The following activities are in scope for the proposed SRE role:

·         Exercise best practices to ensure and improve high availability, reliability, and recoverability of platforms.

·         Work with proprietary tools that mitigate weakness in incident management or software delivery.

·         Design and build disaster recovery and business continuity automation and perform routine DR trials.

·         Develop capacity management practices.

·         Evaluate and re-architect SLI’s to dynamically account for projected growth to properly represent service reliability.

·         Develop, maintain and configure cloud observability systems (e.g., DataDog, GCP logging, RUM, APM, etc.).

·         Build flexible monitoring and alerting to proactively address issues before they become incidents.

·         Develop a framework to evaluate system performance and implement optimizations where appropriate.

·         Partner with development teams to establish application production readiness through rigorous testing and release procedures.

·         Participate in on-call rotations for incident response and postmortem investigation.

·         Participates in rigorous training both within and across engineering teams.

·         Demonstrate a proactive approach by swiftly identifying areas within the systems and processes where resiliency improvements can be implemented.

·         Develop documentation and knowledge-sharing mechanisms with a resiliency-focused approach.

Observability as code

·         Design a tier system for reusable monitors for various environments utilizing configurations that are maintained in source control.

·         Design and make proposals to software development teams on how to apply monitoring to prod and non-prod environments in a financially responsible way while accounting for all compliance (GDPR, HIPAA, etc) concerns.