Meaningful work,
meaningful life

Key Responsibilities

EUC Development & Configuration

• Build and configure Amazon WorkSpaces including bundles, images, pools, and user assignments

• Configure AWS Secure Browser for:

  • URL and category-based access controls

  • User and session isolation

  • Policy enforcement and session lifecycle management

• Implement browser-based access for internal and external web applications without VPN

Automation & Engineering

• Develop automation for provisioning, de-provisioning, and lifecycle management using:

  • AWS Lambda

  • CloudFormation / Terraform

  • AWS Systems Manager

• Automate image creation, patching, and update workflows

• Write scripts and utilities to improve EUC operational efficiency

Identity & Enterprise Integration

• Integrate EUC environments with:

  • AWS Managed Microsoft AD, AD Connector

  • IAM Identity Center

  • Azure AD / Okta via SAML

• Configure MFA, group-based access, and role-based controls

• Work with enterprise identity and endpoint teams to align EUC access models

Operations & Support

• Monitor EUC environments using CloudWatch, CloudTrail, WorkSpaces metrics, and Secure Browser logs

• Troubleshoot WorkSpaces performance, connectivity, and user issues

• Support GPU WorkSpaces and performance-sensitive workloads

• Participate in incident response, root cause analysis, and issue remediation

Security & Compliance Implementation

• Implement security controls aligned with Zero Trust principles

• Enforce least-privilege IAM, encryption, session isolation, and secure data handling

• Support compliance requirements such as SOC 2, ISO, HIPAA, GDPR, PCI through technical controls and evidence

Collaboration & Documentation

• Work closely with Security, Network, Identity, and IT Support teams

• Create and maintain technical documentation, runbooks, SOPs, and configuration guides

• Support onsite workshops, demos, and knowledge transfer sessions

Required Skills & Experience

AWS EUC – Hands-On

• Strong practical experience with:

  • Amazon WorkSpaces (including BYOL and GPU bundles)

  • AWS Secure Browser (policies, URL rules, access controls, isolation)

  • AWS Managed AD, AD Connector, IAM Identity Center

AWS Core Skills

• Working knowledge of:

  • VPC, routing, security groups, Transit Gateway

  • IAM, KMS, CloudWatch, CloudTrail

  • EC2, S3, Lambda, Systems Manager

• Experience with CloudFormation and/or Terraform

Automation & Scripting

• Proficiency in Python, PowerShell, or Bash

• Experience building automation for provisioning, configuration, or monitoring

• Exposure to image automation pipelines is a plus

Enterprise Exposure

• Identity federation with Azure AD, Okta, ADFS (SAML)

• Familiarity with Intune, Workspace ONE, SCCM is beneficial

• Experience supporting secure enterprise environments

Soft Skills

• Ability to work onsite in a client-facing role

• Strong troubleshooting and problem-solving skills

• Clear communication with technical and non-technical stakeholders

Comfortable handling production issues and escalations