Meaningful work,
meaningful life

Key Responsibilities

Content Migration & Implementation

• Lead end-to-end content migration from legacy CMS or data sources into Contentstack.

• Define and execute migration strategies, including content modeling, mapping, transformation, and validation.

• Partner with engineering teams to support automated and manual migration processes.

• Ensure data integrity, versioning, localization, and metadata accuracy during migrations.

• Validate migrated content using previews across web and mobile channels.

CMS Governance & Management

• Own Contentstack content models, entry structures, workflows, roles, and permissions.

• Establish content governance standards, naming conventions, and lifecycle workflows.

• Ensure consistency, scalability, and reusability of content across platforms.

• Oversee page layout, modular content structures, and multichannel publishing readiness.

Team Oversight & Collaboration

• Manage and oversee a team of content authors and CMS users.

• Review authored and migrated content for quality, accuracy, and brand compliance.

• Act as the primary Contentstack point of contact for cross-functional teams (product, design, engineering, marketing).

• Coordinate CMS-related dependencies and timelines across projects.

Training & Enablement

• Design and deliver Contentstack training programs for authors, editors, and stakeholders.

• Create documentation, how-to guides, and best-practice playbooks.

• Provide ongoing support, troubleshooting, and mentorship to CMS users.

• Drive adoption of Contentstack features and continuous improvement.

Quality Assurance & Optimization

• Define QA processes for content entry, migration validation, and publishing.

• Ensure SEO best practices, accessibility standards, and performance considerations are met.

• Monitor content effectiveness and recommend improvements to structures and workflows.

Required Qualifications

• Strong hands-on experience with Contentstack or similar Headless CMS platforms.

• Proven experience managing content migration projects.

• Solid understanding of content modeling, structured content, and headless architecture.

• Experience training and supporting content teams on CMS platforms.

• Excellent stakeholder communication and cross-functional collaboration skills.

• Strong attention to detail and process orientation.

Desired Experience

• Bachelor’s degree in Communications, Information Systems, Marketing, or related field.

• Experience working with developers on APIs, JSON, or migration scripts.

• Familiarity with SEO, accessibility (WCAG), and multichannel content delivery.

• Experience in large-scale enterprise CMS implementations or replatforming initiatives.