Marketing Ops Manager (Senior) with skills Marketing Ops (DXP), DXP Publishing, Marketing Ops (DXP) for location Any Infogain Base Location (Noida, Gurugram, Bangalore, Mumbai, Pune)
ROLES & RESPONSIBILITIES
Day 0 Launch Lead
Effective start to new program activities includes (not exhaustive)
SOW creation
Setup Delivery Candence
Team mobilization
Onboarding resources
Hand over to PM depending on the size of the project
Successful initiation of the projects and Smooth transition to next phase
Start Green, Stay Green
Healthy relationship with Internal stake holders
Delivery Excellence – DHR – Green
Revenue Forecasting
Provide Revenue and DGM forecasting view
Revenue and DGM forecasting view - Monthly
Provide revenue and DGM view by the 10th of every month for the next 3 months
P&L Reporting / Dashboard. DXP Monthly Dashboard
Submission of identified and agreed reports to stakeholders. Work with Ram& circulate monthly DXP dashboard
Monthly report submission
Attain 95% of the submission goal for the identified reports
Resource & Bench Management
Optimize Allocation and Utilization of Resources.
Effective utilization of bench
Resource Utilization – Monthly
Bench Cost report - Monthly
Resource Utilization target to be above 85% on a quarterly basis
Bench cost should not be more than 5% unless approved by SDL
Demand Management
Resource fulfilment coordination with WMG, TAG (onsite, offshore). Demand-based hiring, Proactive Hiring
90% resource fulfilment on time
Open requirement report - Weekly
90% resource fulfilment on time
Drive Proactive hiring one quarter in advance
DXP Studio Margin Control
Pyramid Optimization (Rotation, G2 induction by working with WMG SPOC)
Utilization, Bill Rate, Pyramid & others
Monthly report submission. Key Performance Indicators (KPIs) Achievement, Trend Analysis
Attain 90% of set KPIs, identify and act on performance improvement trends quarterly
DGM >;; 42%
EXPERIENCE
- 20-25 Years
SKILLS
- Primary Skill: Marketing Ops (DXP)
- Sub Skill(s): Marketing Ops (DXP)
- Additional Skill(s): DXP Publishing, Marketing Ops (DXP)