Infrastructure Support Engineer (Senior) with skills Infrastructure Support, SAP Functional - CS, Managed Services-Databases for location Gurugram, India
ROLES & RESPONSIBILITIES

Key Responsibilities

  • Recipe Development and Deployment:

    • Design, configure, and validate POMSnet recipes for pharmaceutical or life sciences manufacturing processes.

    • Collaborate with manufacturing and quality teams to align recipes with operational requirements.

    • Maintain recipe libraries using S88 standards for modular design6.

  • System Integration:

    • Integrate POMSnet MES with enterprise IT systems such as SAP and Maximo.

    • Develop interfaces with OT systems, including Kepware for industrial automation3.

  • Documentation and Validation:

    • Author detailed Functional Requirement Specifications (FRS) and Operational Qualification (OQ) test scripts.

    • Conduct validation testing to ensure compliance with cGMP, FDA, and other regulatory standards.

  • Collaboration and Support:

    • Work closely with cross-functional teams to troubleshoot issues during recipe execution.

    • Provide training and technical support to end-users on POMSnet functionalities.

Qualifications

  • Experience:

    • 5–10 years of experience in deploying, configuring, and validating MES recipes within pharmaceutical or life sciences industries13.

    • Proven expertise in integrating MES systems with IT (e.g., SAP) and OT systems (e.g., Kepware)3.

  • Technical Skills:

    • Strong knowledge of MES platforms, particularly POMSnet Aquila6.

    • Familiarity with system integration tools and protocols for IT/OT connectivity.

  • Documentation Skills:

    • Experience in writing detailed FRS, OQ test scripts, and validation documents in regulated environments3.

  • Soft Skills:

    • Excellent problem-solving abilities with a focus on delivering scalable solutions.

    • Strong communication skills to liaise effectively with stakeholders across technical and non-technical teams.

Preferred Qualifications

  • Familiarity with GAMP guidelines for computerized systems validation.

  • Practical knowledge of relational databases, reporting tools, or barcode software used in MES environments6.

EXPERIENCE
  • 6-8 Years
SKILLS
  • Primary Skill: Infrastructure Support
  • Sub Skill(s): Infrastructure Support
  • Additional Skill(s): SAP Functional - CS, Managed Services-Databases
ABOUT THE COMPANY

Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).

Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.

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