Meaningful work,
meaningful life

Role Summary
We are looking for a seasoned Product Manager for our Loyalty Platform driving growth and engagement for millions of travellers. An ideal candidate will be a high performing individual contributor who owns one or more product areas. With some supervision, leads project execution and represents their product area(s) within a cross-functional team.. Collaborates, with guidance, on global roadmap planning. Socializes and coordinates planning, updates and communications with program management. Achieves expected business results within their assigned projects.

Experience

·       5+ years for Bachelor's

·       3+ years for Master's

Education

Bachelor's or Master's or equivalent experience

Functional/ Technical Skills

·       Agile practices

·       Communication

·       Data science principles

·       Listening

·       Scientific method

Role Expectations

·       Simplify and create frameworks to influence a diverse and broad audience

·       Collaborate with stakeholders to gather requirements.

·       Lead product discovery for initiatives assigned to determine the right solve and impact.

·       Write product requirements and ensure clear communication and coordination of requirements to the business, marketing, design, and development teams.

·       Effectively partner with program and engineering to drive teams to achieve aggressive targets with minimal direction

·       Establish business processes and policies as well as metrics and indicators for success.

·       Measure and analyze existing products and business models for opportunities to innovate and improve, providing additional benefits to developers and customers.

·       Develop, report, and continually improve business performance metrics.

·       Proactively identify and resolve strategic and technical issues that may impair the team’s ability to meet strategic, financial, and technical goals.

·       Understands product and technology decisions, develops the product feature or product roadmap and executes on go-to-market plan.

·       Plans, facilitates development, releases and measures product feature and/or products cross functionally.

·       Manages backlog for product area and balances new features, bugs and tech debt.

·       Demonstrates a critical understanding of functional information (e.g. legal, data/metrics, and technical information) and is able to accurately answer relevant questions.

·       Makes system changes leading to desired outcomes that are crafted to scale and ensures reporting (including feedback and/or data loops) is in place to gauge customer, business and system impacts.