Infrastructure Support Engineer (Lead) with skills Infrastructure Support, VMWare, Cloud VDI Administrator, Infrastructure Support L1 for location Gurugram, India
ROLES & RESPONSIBILITIES
Responsibilities and Skills
· Install and Configure ESXI servers
· Provision and configure servers in a VMWare environment
· Provision and Configure end user VDI desktops
· Manage and maintain Horizon View Desktop pools, application pools, and entitlements
· End to end support and troubleshooting of virtualized environments
· Work with business clients to evaluate, streamline, and improve current systems, processes, and workflow
· Maintain and develop documentation
· Recommend, Design, and plan upgrades and improvements
· Patch Management
· Monitor systems and respond to alerts quickly
· Report system issues quickly
· 24x7 on call support3-5 years’ experience as a System administrator and End User Computing Specialist
· Experience in planning, installation, configuration, and troubleshooting of Horizon View and VMWare environments
· Experience with Horizon VDI is required
· Experience with Horizon View Connection servers and UAG
· Experience with Vcenter
· Experience with Windows Server 2012,2016,2019, and windows desktops
· Scripting Knowledge of PowerCLi and Powershell
· Ability to troubleshoot at an advanced and high level of end to end virtualized environments
· Ability to use and implement monitoring tools, patch tools, and application management tools
· Experience with IDRAC
· Recommend Upgrade, refresh, and improvements to VDI infrastructure
· Strong Networking Skills
· Knowledge of instant clones and APP Volumes is a plus
· Experience with Remote Desktop Server is a plus
· Experience with Active Directory, Microsoft Exchange, and MSSQL is a plus
· Strong Communication skills both verbal and written
· Ability to work in a team as well as independently
· Knowledge of change management process
· Bachelor’s degree or equivalent work experience
EXPERIENCE
- 8-11 Years
SKILLS
- Primary Skill: Infrastructure Support
- Sub Skill(s): Infrastructure Support
- Additional Skill(s): VMWare, Cloud VDI Administrator, Infrastructure Support L1
ABOUT THE COMPANY
Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).
Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.