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Car Rentals & Transportation Overview

Disrupt the industry with surprising solutions

It’s a common scenario for travellers to arrive at the airport and board a crowded shuttle, only to wait in a long line for their rental cars. But that was yesterday’s way. Today, startups are disrupting the $10 billion airport rental car industry with mobile personalization. Travelers can rent a car by app as they wait at baggage claim, and pick it up curbside.

Are you there yet? If not, we can help. With over 15 years of domain expertise, Infogain’s clients have leveraged our solutions, including digital, loyalty, e-commerce, knowledge management, analytics and Sabre, to deliver superior experiences.

Expect:

  • Increased sales with faster booking cycle
  • Increased revenue through partnerships and ancillary services
  • Better guest experiences
  • The ability to cross-sell ground transportation services
  • A superior track record of delivery
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Car Rentals & Transportation Services

Digital Traveler Experience

From Smart Travel to Mobile Vacation Planner, our solutions connect you to major travel players, so you can deliver instant, personalized vacation packages to your customers. Through our partnership with Mystifly, you have access to the most sophisticated technology for in-depth revenue, supplier and multi-fare management. Infogain handles all the development, integration and implementation of these solutions.

eCommerce and Distribution

Deliver the most personalized, connected consumer travel experience with travel content distribution hubs that connect wholesalers, customers and online travel agencies (OTA). Provide an omnichannel experience that increases ancillary revenue with:

  • Omnichannel consulting and implementation
  • Cross-sell and upsell
  • Inventory sourcing
  • UI/UX design and implementation
  • Internationalization

Loyalty Services

Now that so many consumers prefer online chatting to live call center support, it’s important to deliver an omnichannel experience that honors their preferences. From chatbots to personalization and loyalty program management, Infogain’s sophisticated loyalty platform offers Level 1, 2 and 3 loyalty experiences.

Digital Knowledge Management

From a 360-degree view of every customer interaction to travel preferences gleaned from internal and external sources, including Google, Digital Knowledge Management (DKM) gives you the power to design an experience based solely on your customer’s preferences.

The best in open-source search, machine learning and AI technology, SmartSearch integrates with any CRM or self-service solution to maximize search relevancy across every channel. It also enables chatbot integration for fully automated issue resolution.

As an official partner of Lithium, Infogain helps you leverage the community platform for customer service, centrally control customer touchpoints, develop meaningful personal conversations and understand your customers more deeply through data.

Personalization and Analytics

Travel & Hospitality is a naturally data-rich industry. You can transform this data into valuable insights with unstructured analytics and customized industry solutions. Newer customer-facing innovations of video text and social media, in addition to voice apps such as Alexa, Hey Google videos and Siri are the new data goldmine. Coupled with our Innovation Lab in Silicon Valley, industry-driven analytic approach and expert analytic strategies, Infogain is your partner for analytics and business intelligence. We truly deliver a 360-degree view of your customer.

Sabre Services

As a Certified Sabre Red App Developer, Infogain offers end-to-end services, including consulting, deployment, certification and support. Sabre provides award-winning distribution and digital marketing solutions for Travel & Hospitality, including forward-thinking strategies that maximize your exposure via search engines, social media channels, online media and your own website.

Infogain Advantages

15+ Years Experience

More than 15 years of experience serving industry leaders in the US, the UK and Europe

15+ Years Experience

More than 15 years of experience serving industry leaders in the US, the UK and Europe

Global & Agile

Ability to deploy globally and leverage low cost and agile delivery centers

Global & Agile

Ability to deploy globally and leverage low cost and agile delivery centers

T&H Center of Excellence

Dedicated Center of Excellence focused on next generation travel solutions, technologies and best practices

T&H Center of Excellence

Dedicated Center of Excellence focused on next generation travel solutions, technologies and best practices

Oracle Gold Partners

30 years of Oracle experience

Oracle Gold Partners

30 years of Oracle experience

Strategic Solution Partners

Strategic partnerships with Veritec, QlikView, SAS and others

Strategic Solution Partners

Strategic partnerships with Veritec, QlikView, SAS and others

  • 15+ Years Experience

    15+ Years Experience

    More than 15 years of experience serving industry leaders in the US, the UK and Europe

  • Global & Agile

    Global & Agile

    Ability to deploy globally and leverage low cost and agile delivery centers

  • T&H Center of Excellence

    T&H Center of Excellence

    Dedicated Center of Excellence focused on next generation travel solutions, technologies and best practices

  • Oracle Gold Partners

    Oracle Gold Partners

    30 years of Oracle experience

  • Strategic Solution Partners

    Strategic Solution Partners

    Strategic partnerships with Veritec, QlikView, SAS and others

Travel & Hospitality Insights