IT executives today face the challenging task of lowering their application support cost while delivering guaranteed service levels. Many organizations find gaps in their application management function, preventing them from balancing these priorities and meeting their objectives. When building a strategy for application
management and support, IT managers ask the following questions:
• What kinds of improvements are needed in the IT operation?
• How can we measure the improvements?
• How can we transform the application management
• How long will it take to more to a higher level of service?
Leveraging its broad experience and industry best practices, Infogain uses a three-phased approach to developing and deploying tailored application management solutions for customers. Infogain assesses your current IT operation, builds a roadmap specific to your organization, and implements and manages the agreed upon solution