Balance customer and employee experiences
Revel Service Design (SD) enables you to identify the experiences that engage both customers and employees in smart new ways. Our Human Centered Service Design enables you to create better, holistic experiences, keeping them all in mind at every touch point—and driving long-term value.
Prepare for what’s next
Service Design works beside you, enabling you to clearly understand the current state of everything needed to perform your company’s services correctly, renew your focus on the customer experience, and align vision across stakeholders.Learn more
Employees are your first customers
Optimize for the needs of your employees. Focusing on their experience lets them unlock the design, delivery, and evolution of your customer experience. We jointly create safe spaces for innovation and feedback, delivering change in ways that maximize adoption and reduce churn.Learn more
Provide great tools
The right tools make everything better. They maximize communication, efficiency, effectiveness, and everything else for your employees and your customers. Revel Service Design services ensure that your organization is using the right internal tools needed to enable great customer and employee experiences.Learn more
Infogain Recognized as 2nd Fastest...
Infogain Recognized as 2nd Fastest Growing Company in Everest Group Engineering Services Top 50™ 2021
Infogain Announces Ownership Transition From...
The Apax Fund’s investment will accelerate Infogain’s expansion
Creating a Frictionless Customer Experience...
"Customer Friction Factor" is a quantitative method for evaluating friction within customer experience and driving transformation.
Six Benefits of Implementing Digital...
Benefits that companies can realize by investing in digital accessibility: brand and company value enhancement, cost advantage, staying effective and relevant, read more..