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Stores & Merchandising Overview

Revitalize your retail strategy with Infogain’s full stack of retail solutions for Stores, Merchandising and Omni-Commerce

Consumers have high expectations for shopping anytime and anywhere, on any channel. With our retail solutions, we enable higher efficiency stores solutions and maximize merchandise availability. We also leverage the power of mobile, data from social media with automation using AI/Bots in creating the vision for ‘stores of the future.’

Benefits include:

  • Analytics insights and speed-to-market to improve the customer journey
  • Prescriptive methodologies for stores and merchandising solution implementations
  • Innovation by monetizing legacy data, usability and modern experiences
  • Optimized costs for streamlined business processes
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Merchandising & Store Solutions

Oracle Retail Implementations

Infogain brings 15+ years of expertise leveraging the Agile Retail Methodology for end-to-end implementations. upgrades and support services for various point-of-sale (POS) systems; in addition to merchandising, planning, and commerce solutions. Our catalog of services include:

  • Mobility, Stores, Merchandising & Planning
  • Omni-channel Transformations
  • Retail innovation
  • Retail DevOps

Oracle Retail Applications: Xstore, SIM, Customer Engagement, MOM, Order Broker, Order Management, WMS, Planning & Analytics, ATG/Oracle Commerce, and EBS

Infogain Value Adds: Cloud Solutions (AWS), Unified View & Store mobility, Third party integration, and Payment Solutions

Integrated Retail Unified View

Our Integrated Retail Unified View is a dashboard with a unique IP based framework that can be deployed on various Oracle POS versions for providing an integrated consumer experience across stores, merchandising and retail supply chain platforms. Our Unified View offers a one click snapshot of your business and operations View. Benefits for IT include:

  • Reduced implementation and upgrade time and cost
  • Cloud and Hybrid Supported – operational in minutes instead of weeks
  • Faster support setup at lower cost - Pre-Integrated
  • Plug and unplug extensions and applications
  • Easy operation and support with the help of monitoring & scheduling tools
  • Upgrade path supported

Business Intelligence

Infogain’s Business Intelligence services cover analytics and mobility Plug-ins, in addition to:

  • Big Data and Analytics
  • Data Management
  • Unique IP based mobile POS solutions

Shared Support Services Model

We help you reduce downtime and improve operational efficiencies with our Shared Support Model. Our team provides business continuity for all your operational needs including store and merchandising applications, infrastructure and customer service. We are a single point of contact for all your application managed support requirements. Our levels of support include:

L1 Support: Single point of contact (Phone/E-mail/Chat/Portal), Call Triage and Prioritization, Basic Troubleshooting/resolution, and Routing and escalation

L2 Support: Advanced Troubleshooting/resolution, Batch/infrastructure monitoring, Configuration Management, Robotic Process Automation (RPA), Root Cause Analysis, and Incident Analysis/Trending

L3 Support: Defect Fix, Minor Enhancements, Root Cause Analysis, and Performance tuning/Capacity planning

Automation Frameworks

Our automation frameworks increase productivity, and cover:

  • Unified Automation Platform (UAP) with in-built support for automation of web browser and script generation. UAP supports web, mobile, web services and database testing.
  • Predictive Analytics for Quality – optimized automated test plan, with predictive analytics and machine learning
  • Agile/DevOps and Enterprise integration for highly cost competitive managed services solutions

Infogain Advantages

Experience

10+ years of Oracle Retail Experience

Experience

10+ years of Oracle Retail Experience

Expertise

500+ Retail & Oracle Consultants

Expertise

500+ Retail & Oracle Consultants

Oracle Gold Partners

Preferred partners to implement Oracle Retail Suite of Applications.

Oracle Gold Partners

Preferred partners to implement Oracle Retail Suite of Applications.

Center of Excellence

Continuous innovation and R&D at Infogain Center of Excellence on RPA, Usability, Business Insights, Mobility, IoT, Quality Testing

Center of Excellence

Continuous innovation and R&D at Infogain Center of Excellence on RPA, Usability, Business Insights, Mobility, IoT, Quality Testing

Pre-Built Accelerators & Solutions

Inhouse smart solutions available for test automation, knowledge management, mobility and application management.

Pre-Built Accelerators & Solutions

Inhouse smart solutions available for test automation, knowledge management, mobility and application management.

  • Experience

    Experience

    10+ years of Oracle Retail Experience

  • Expertise

    Expertise

    500+ Retail & Oracle Consultants

  • Oracle Gold Partners

    Oracle Gold Partners

    Preferred partners to implement Oracle Retail Suite of Applications

  • Center of Excellence

    Center of Excellence

    Continuous innovation and R&D at Infogain Center of Excellence on RPA, Usability, Business Insights, Mobility, IoT, Quality Testing

  • Pre-Built Accelerators & Solutions

    Pre-Built Accelerators & Solutions

    Inhouse smart solutions available for test automation, knowledge management, mobility and application management.

Retail Insights