×
×

Infogain Sales Portal Login

Omni-Commerce Overview

We Help Maximize Your Omni-Commerce Infrastructure

Consumer engagement is driven through multiple channels, including a variety of devices that the consumers use, and the diversity of choices offered by retailers in turn for conducting omni-commerce. We can help you integrate systems, add eCommerce capability with enhanced channel experience, while keeping the costs manageable. Benefits include:


  • Architecture, design and support for omni-commerce / omni-channel solutions
  • Intuitive, modern and easy-to-use UI/UX design for Retail Transformation
  • Integrated SmartSearch machine-learning oriented capabilities for retail digital commerce
  • Unique embedded automation artifacts for lower costs using Robotic Process Automation in Retail
  • Mobile POS for retailers
Request Info

Omni-Commerce Solutions

SAP Hybris Implementation

Infogain’s SAP Hybris Implementation integrates all digital and physical customer touchpoints onto a single platform--online, mobile, point-of-sale, call center, social media and print. Implementation services include:

  • Budget and maintenance costs
  • Customer base review
  • Geographies services
  • Inbound/outbound integration
  • Order fulfilment process
  • Review of business B2B, B2C
  • Search platform
  • Time-to-market and release plan

Oracle Commerce Platform (ATG)

Deliver an engaging, consistent and coordinated customer experience across all channels including:

  • Mobile
  • Store
  • Web
  • Contact Center
  • Kiosk

3rd Party Integrations

Infogain offers third-party integration that cover:

  • Enterprise systems
  • Mobile POS (mPOS)
  • Search engines
  • Social media

Shared Support Services Model

Infogain offers a Shared Support Services model that includes 24/7 L1 Help Desk support based out of US and India combined with strong L2 and L3 shared support services from offshore. Support includes:

  • Client portal access to all tickets, call recordings
  • Cloud based call and ticket management
  • Integrated RPA/Bot capabilities for L2 optimization
  • Real time monitoring

Unified Automation Platform

Infogain’s UAP is a robust Business Assurance framework for enterprise-wide test automation that includes:

  • Integration with DevOps
  • In-built Test Data Management
  • Performance and database testing

Mobile POS (mPOS)

With mobilized check-out, sales associates are empowered and retailers receive increased savings and customer satisfaction. Infogain’s Mobile Point-of-Sale solutions include:

  • Mobile Advisory Services
  • Enterprise Mobility
  • Mobile User Experience (UX)
  • Mobility App Development
  • Mobility Testing Services

Infogain Advantages

Ready to Use Frameworks

Instant ready-to-use frameworks for- mobility, automated testing, data lakes, knowledge management.

Ready to Use Frameworks

Instant ready-to-use frameworks for- mobility, automated testing, data lakes, knowledge management.

Omni-Commerce Experience

End-to-end omni-commerce experience and retail consulting knowledge

Omni-Commerce Experience

End-to-end omni-commerce experience and retail consulting knowledge

Engagement Models

Flexible engagement models-fixed fee managed services

Engagement Models

Flexible engagement models-fixed fee managed services

Hybris Experts

Pool of cross-trained and Hybris certified professionals

Hybris Experts

Pool of cross-trained and Hybris certified professionals

Innovative digital solutions

Innovative digital solutions

Innovative digital solutions

Innovative digital solutions

  • Ready to Use Frameworks

    Ready to Use Frameworks

    Instant ready-to-use frameworks for- mobility, automated testing, data lakes, knowledge management.

  • Omni-Commerce Experience

    Omni-Commerce Experience

    End-to-end omni-commerce experience and retail consulting knowledge

  • Engagement Models

    Engagement Models

    Flexible engagement models-fixed fee managed services

  • Hybris Experts

    Hybris Experts

    Pool of cross-trained and Hybris certified professionals

  • Innovative Digital Solutions

    Innovative digital solutions

    Innovative Digital Solutions

    Innovative digital solutions

Retail Insights