×
×

Infogain Sales Portal Login

Architecture Assessment & Digital Overview

Imagine your “Store of the Future” with Infogain’s Architecture Assessment

The “store of the future” has transformed from multi-channel to 360-degree commerce. To remain competitive, retailers need to give their customers an experience that covers all channels, from brick and mortar to mobile and online eCommerce. With digital, retailers have the ability to digitize, track and monetize their data by placing the customer as the #1 Priority by moving from Transactions to Interactions.

Benefits of our assessment services include:


  • Improved customer experience
  • Increased brand loyalty
  • Potential for 20% or more in increased sales
  • Significant revenue growth
Request Info

Architecture Assessment & Digital Services

Consulting & Strategy

Our retail consultants build an overall view of your IT assets, strategy and processes and provide an architecture approach that is closely aligned with business objectives. Strategic areas for assessment include:


  • Plan: Strategic, financial, supply chain, vendor management
  • Buy: Vendor/partner relationship, purchase order, product lifecycle, Inventory management
  • Move: Warehouse, transportation, replenishment, transfers, return to vendor
  • Analyze: Enterprise data warehouse, operational reporting, master data, business analytics (BI)
  • Sell: POS/Ecommerce, store inventory, loyalty, mobile shopping/social media, order management, customer service
  • Corporate: Finance, workforce, real estate/asset management, IT, corporate services

Methodology

Our established, proven and flexible methodologies consist of:


  • Planning: Pre-planning, set baseline, identify resources, scheduling
  • Executing: Meeting, analysis, roadmap, validation sessions, implementation
  • Reporting: Assessment reports, architecture gaps, reference architecture

Process & Approach

We follow a prescriptive approach for mapping, while utilizing omni-channel scenarios and Use Cases tailored to your business. Other items that are assessed include:


  • Evaluation of existing systems for implementation of identified scenarios
  • Assessing any existing system gaps for modification purposes
  • Evaluating the need to modify existing system for upgrade or re-platform

Digital

The framework for building the “Store of the Future” includes personalization, automation and a unified view of all channels. With Infogain’s Unified Automation Platform (UAP) for Testing and Predictive Analytics, you have the framework for an omni-channel experience that covers:

  • 360-degree Customer View – Leads, campaigns, loyalty
  • Big Data, ML, AI – Personalization, offers, SKU forecasts
  • Collaboration & Social – Likes, tags, reviews, recommendations
  • Personalized Content – product, reviews, help, marketing, content
  • Point of Sale (POS), Order Capture, OMS, WMS – Inventory, promotions, sales, loyalty, payments
  • Product Knowledge Management – Problems, solutions, product comparisons
  • Robotic Process Automation (RPA)– Customer service, Chatbots

Infogain Advantages

Formulas for ROI calculations

Frameworks & Formulas for Retail Analytics & ROI calculations

Formulas for ROI calculations

Frameworks & Formulas for Retail Analytics & ROI calculations

Automation across SDLC process

Pre-built and optimized frameworks for retail automation across SDLC process

Automation across SDLC process

Pre-built and optimized frameworks for retail automation across SDLC process

RPA for support

RPA labs, dedicated team and partners for RPA at Infogain.

RPA for support

RPA labs, dedicated team and partners for RPA at Infogain.

  • Formulas for ROI calculations

    Formulas for ROI calculationss

    Frameworks & Formulas for Retail Analytics & ROI calculations

  • Automation across SDLC process

    Automation across SDLC process

    Pre-built and optimized frameworks for retail automation across SDLC process

  • RPA for support

    RPA for support

    RPA labs, dedicated team and partners for RPA at Infogain

Architecture Assessment & Digital Insights