Infogain Case Study: Migration to the Salesforce Cloud - Service Cloud, Sales Cloud, PRM
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Migration to the Salesforce Cloud Enables Holistic Customer View

Migration to the Salesforce Cloud Enables Holistic Customer View Download Now

Infogain Approach for Salesforce Cloud Migration

As the managed services provider for the existing Pivotal CRM and custom Microsoft SQL Serverbased applications, Infogain first developed a strategic IT plan for the client, which addressed the limitations of the existing application environment. This then enabled the client to map out a proposal to convert its environment to the Salesforce Cloud—including Salesforce Service Cloud,
Salesforce Sales Cloud and Salesforce PRM.

Solution & Scope of Work

Infogain built a mix of standard and custom Salesforce functionality that supports the complex business environment that is central to the client’s core business.

  • Strategic IT assessment
  • Comprehensive business process requirements
  • Cloud-based Salesforce solutions (standard and custom)
  • Heroku-based portals for extended Installer community