Infogain’s comprehensive knowledge management solutions help our customers leverage previously inaccessible data to provide intelligent, industry-knowledgeable search results. This solution features the industry’s leading technologies: Oracle Knowledge for Contact Center and Oracle Knowledge for Web Self Service. It leverages in-house frameworks to accelerate implementation and seamlessly integrate with surrounding systems.
Infogain provides end to end Oracle knowledge services delivering on the promise of Oracle Knowledge applications. This includes reducing issue resolution times, reducing support costs, improving customer experience and most importantly giving you a competitive edge.
Infogain offers a full spectrum of Knowledge Management IT Solutions, including:
- Oracle Knowledge Implementation
- Oracle Knowledge Upgrade
- Oracle Knowledge Production Lifecycle Services
For more information on Infogain’s Oracle Knowledge Management Solutions, please visit: http://www.infogain.com/oracle-knowledge-management/overview.html