The availability of flexible and scalable packaged enterprise solutions make it easier for insurers to transform their core business processes. Infogain understands the pressures, interdependencies and drivers of a customer-focused organization.
Infogain provides solutions and accelerators across the full life cycle of a Guidewire engagement. Our methodology utilizes industry-leading practices and proven tools to help you optimize your transformation and implementation. We leverage our global experience in insurance and technology to deliver value by translating your requirements into functionality supported by Guidewire. Our methodology includes:
- Accelerators and frameworks specifically designed for the Guidewire product suite
- Standardized frameworks for development, testing and application management
- Proven processes for change and program management, project estimation and requirements analysis that support engagement success
We leverage our experience in insurance and technology to deliver value by translating requirements into Guidewire specific functionality. The snapshot below illustrates the full spectrum of our Guidewire platform related services and offerings. These services strengthen, extend and complement the capabilities of the Guidewire platform. We help drive business value through these accelerators, extensions and complementary solutions.
Our accelerators and solutions have been specifically developed for the Guidewire platform and have been optimized through extensive customer feedback. Some of these accelerators and solutions are described below:
Claim Tracker: A Self-Service Mobile App for Guidewire ClaimCenter
Claim Tracker features a streamlined, highly optimized customer experience for a high touchpoint process such as claims. Infogain’s Guidewire Center of Excellence (CoE) developed the ‘Claim Tracker’ application which works in a seamless manner with Guidewire ClaimCenter. Benefits of Claim Tracker include:
- Multiple touchpoints during the claim notification process, keeping the customer informed and updated during the process
- Ability to upload photos and other documents for acceleration of the claims settlement process
- Streamlines the logistics of scheduling a vehicle inspection, giving claim handlers time to focus on high value-added activities during the claim processing lifecycle
Once all necessary data and photos are gathered, the claim is registered in the application. Pre-configured business rules will result in faster and more effective claim processing. This benefits the insurers both operationally and strategically by reduction in claim loss adjustment expenses and improved combined ratio. Timely notifications keep the customer engaged and informed on the progress of the claim.
This accelerator is to real time synchronization of users created in Guidewire applications with applications hosted on different domains. We leverage our Middleware Integration framework and Guidewire extension pack for real time user synchronization.
Middleware Integration Mapper framework
Our Guidewire ClaimCenter integration accelerators effectively help reduce system implementation efforts and any associated risks. They adhere to Guidewire design principles, and meet established quality criteria. These accelerators also reduce overall project implementation time, and enable the claim integration projects to run more smoothly, saving time and money in the process. They also adhere to the high quality of Guidewire software development standards.
We created Guidewire extension pack with a plethora of extended web services, business rules, configurations and enhancements. We created the Middleware integration mapping layer which integrates with Guidewire extension pack and non-platform applications via mappers.
Infogain’s Guidewire Center of Excellence (CoE)’s pool of resources/SMEs has leveraged its wealth of experience on the Guidewire platform to create robust frameworks, methodologies, specific accelerators, and other artifacts to help Guidewire customers achieve maximum business value from a Guidewire implementation.