Healthcare and Life Sciences

With soaring healthcare costs, the Affordable Care Act and ever-changing HIPPA regulations, the healthcare industry business model continues to evolve. How can these organizations best deal with this rapid evolution in the IT space?Infogain offers cost-effective, customer-centric solutions that address the ever-changing healthcare IT space. As an extension of your healthcare IT team, we help you innovate solutions and achieve development goals on time and budget, reducing costs and improving patient outcomes.

Solutions

Infogain’s healthcare IT solutions enable leading providers, payers and life sciences companies to address complex challenges and improve health and business outcomes. We have one of the highest client retention rates in the industry – 90%+ over a five-year period.Our clients are able to achieve operational efficiency through our innovative Key Industry solutions, including:
  • Clinical Trial Solutions
  • Digital Health
  • Emergency Medical Services
  • Pharmacy Solutions
  • EDI Modernization
  • Claims Management
  • Point-of-Sale Technology

Revenue Cycle Management

Today’s Challenge

Healthcare reforms and value-based reimbursements are significantly changing the way healthcare providers get paid for their services. Meanwhile, the cost of providing healthcare is increasing at an alarming rate. In this new era, driving out costs is a critical metric impacting how healthcare organizations and providers begin to view and shape the business of revenue cycle management. Providers are struggling with challenges that include:
  • Keeping pace with the changes in payment reforms and the regulatory landscape
  • Multiple interfaces for conversion of EDI messages
  • Outdated business processes
  • Billing and collecting efficiently from payers and patients
  • Higher operations cost and lower operational efficiencies efficiencies
 

Solutions

With over five years of domain experience in Revenue Cycle Management, and a team of experienced developers and testers, Infogain is able to provide a variety of cost-effective solutions to these challenges, customized to the unique needs of each client. These include:
  • Claims Management
  • EFT/ERA Compliance Solutions
  • Custom Application Development & Integration
  • Application Maintenance & Support
  • Data Analytics & BI tools
  • Quality Assurance & Testing
 

Benefits

Infogain helps providers reduce operating costs and improve efficiency. By partnering with us, providers can:
  • Decrease claims denials and improve first-time pass rate.
  • Ensure compliance to regulatory scrutiny.
  • Accelerate collections from payers and patients.
  • Work directly with skilled developers and testers well-versed in revenue cycle management and technology.

Client Success

[Need case study information]

Why Infogain

Infogain is one of the world’s leading technology partners for the healthcare industry. We offer:
  • A dedicated team that includes our Center of Excellence (CoE) in Healthcare & Life Sciences and 200+ professionals with in-depth industry knowledge
  • Experience building and implementing critical solutions for Fortune 50 companies
  • One of the highest client retention rates in the industry – 90%+ over a five-year period
  • Process-oriented development techniques that ensure quality and solution consistency
  • Accelerating time-to-market, leveraging established development frameworks
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Medical Imaging Solution

Today’s Challenge

In the medical imaging industry, multi-slice CT, modality fusion, optical and electron microscopy, and pharmaceutical databases are creating an explosion of images and related data to be processed and managed through the complete end user workflow. Development, maintenance and ongoing operational use of medical imaging software are paramount to the industry’s success.

Solutions

Infogain provides end-to-end product development and operational support for medical imaging companies, delivering cost-effective technology solutions to help optimize functionality, manage data, and minimize costs.Our services and solutions include:

Collaborative Product DevelopmentInfogain provides expert software product development services, ranging from architectural design, to agile-based development, and ongoing operations and maintenance.
  • Console application development for medical imaging modalities – MRI, PET and Ultrasound
  • Image acquisition application - SPECT
  • Developing 2D & 3D Image processing algorithms and imaging libraries
  • Developing smart and user-friendly user interfaces for imaging modalities
  • Building ease of operation with the use of operator guidance modules
  • Patient information management system applications
  • Networking solutions in the area of image management (PACS solutions)

Reengineering
  • Re-engineering legacy systems using commercial-off-the-shelf hardware and software technologies

Independent Validation and Verification
  • Product testing - manual & automated, performance , reliability & regression
  • Conformance testing for IHE and FDA requirements
  • Interoperability testing for DICOM and HL7 compliance

Compliance
  • Incorporating IHE compliance in modality consoles
  • Implementation and testing for DICOM compliance
  • 21CFR Part 11compliance for medical equipment

Diagnostic Imaging Framework –A solution accelerator Framework that quickly and cost-effectively builds a diagnostic imaging application. Our Framework contains modules for image processing and visualization, data access, and pluggable scanning modules to support various modalities. It also contains supporting modules for logging and error handling.

Compliance Solutions— Our DICOM application development framework and DICOM library that provide high-level API for different DICOM services.

Client Success

[Need case study information]

Why Infogain

  • A dedicated team with 15 years’ domain experience and 350 years’ combined experience. Our clients benefit from a technical team specializing in imaging software development, and image processing experts from research institutes and the academic community
  • Imaging algorithm development/implementation for various modalities, including MRI, Ultrasound, PET and SPECT
  • Experience in evaluation and Integration of third-party algorithms and libraries in a vendor-neutral manner for quick time to market
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Pharma and Life Sciences

Today’s Challenge

Continuously innovating and launching new products, ensuring quality and shelf life, and automating and streamlining business operations are but a few of the initiatives underway at most pharmaceutical and life sciences companies today.  Right now pharmaceutical companies are dealing with multiple challenges, including pressure to function on core competencies and gaining access to newer drug development technologies. Contract research organizations are dealing with therapeutic vertical diversifications and specializations, managing the costs of high-end applications and regulating project quality.

Infogain’s Solutions

Infogain helps pharmaceutical and life sciences companies deal with these challenges, and meet their enterprise IT requirements with solutions based on in-depth industry knowledge and advanced technology expertise.

Product Engineering Services
  • Development and support of software products to support processes such as clinical trials, medical imaging, and more
  • Product maintenance and support include SLA-based, on-shore/offshore Levels 1-3 support
  • Professional services including product customizations for specific client needs as well as data migration projects
  • Study configuration setups for proprietary and off-the-shelf products like Oracle Clinical Business Process implementation using Sales Force
  • SMAC services including:
    • Business intelligence and analytics solutions catering specifically to the Life Sciences domain
    • Ideation, inception and implementation of mobile apps
    • Cloud adoption
Independent Verification and Validation
  • Product testing—Manual & Automated, Performance, Reliability & Regression
  • Validation services for clinical trial imaging products
  • Conformance testing for IHE and FDA requirements
  • Interoperability testing for DICOM and HL7 compliance
 Compliance Documentation
  • FDA compliance documentation

Benefits

Our solutions are well-crafted, comprehensive and integrated, so you can leverage the benefits almost instantly. We can help you:
  • Cater to the panoply of technology needs in the pharmaceutical and life sciences space, including product development, validation, service level support, infrastructure management and professional services.
  • Run your business operations more efficiently through ERP implementations—our integrated solution, NAV Elixir, built on the Microsoft Dynamics platform and designed to meet your core criteria.
  • Improve sales force effectiveness with our SAS-based solution for incentive calculation.
  • Increase productivity with automated process tracking for preparation authorization of checklists and BOM/specifications.
  • Optimize supply chain activities including export management through our in-house solution.
  • Meet clinical trial demands with our dedicated team of 100+ domain/technology professionals.

Why Infogain

Infogain is one of the world’s leading technology partners for the healthcare industry. We offer:
  • A dedicated team that includes our Center of Excellence in Healthcare & Life Sciences and 200+ professionals with in-depth industry knowledge.
  • Expertise building and implementing critical solutions for Fortune 50 companies.
  • Process-oriented development techniques that ensure consistent quality in product and solution deployment.
  • Faster time-to-market, leveraging established development frameworks.
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Pharmacy

Today’s Challenge

Healthcare reforms, Medicare Part-D guidelines and NCPDP—all these regulations drive pharmacy and PBM business decisions on a daily basis. Along with ever-increasing medication costs, the industry is being forced to reinvent their business models.Pharmacies and PBMs are dealing with changing roles, declining customer satisfaction, rapidly changing market dynamics, reimbursement pressures and higher dispensing costs. 

Infogain’s Solution

Infogain’s Pharmacy and Pharmacy Benefit Manager (PBM) solutions and services align with these key needs and demands of the industry. We help retail, mail order pharmacies and PBMs significantly improve customer service levels. We offer:
  • Implementation and support services for Pharmacy Data Warehouse (PDW)
  • EDI interface for electronic claims
  • Rx clinical analytics
  • Retail/mail network management
  • Pharmacy Point-of-Sale (POS) system implementation for organizations with 20-300 pharmacies
  • Integration with third-party prescription systems
We provide a wide range of industry services to help clients increase efficiency and attain cost control, including Legacy Modernization, UX-User Experience, Integration, Enterprise Mobility, Agile IT, Independent Testing, Data Warehouse & Analytics and the Cloud.

Benefits

Infogain understands the complex challenges pharmacies are facing and can help you develop innovative, cost-effective solutions.
  • Achieve optimum operational efficiency with our Pharmacy Inventory Management system
  • Streamline processes, including integration of prescription systems with Point-of-Sale systems
  • Maximize network penetration
  • Improve utilization management

Why Infogain

Infogain is one of the world’s leading Oracle technology partners for the healthcare industry. We offer:
  • A dedicated team that includes our Center of Excellence in Healthcare & Life Sciences and 200+ professionals with in-depth industry knowledge.
  • Expertise building and implementing critical solutions for Fortune 50 companies.
  • Process-oriented development techniques that ensure consistent quality in product and solution deployment.
  • Faster time-to-market, leveraging established development frameworks.
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Payer

Today’s Challenge

Increasing consumerism, next-generation systems and outdated platforms, and the transition from fee-for-service to fee-for -value—these are just a few of the challenges healthcare payers are dealing with right now.As payment responsibility shifts to the consumer, healthcare payers are changing the way they engage with consumers to improve the customer experience and stay competitive.

Infogain’s Solution

With more than 12 years of experience optimizing customer engagement, and delivering services to insurance carriers and claims clearinghouses, Infogain is positioned to help payers achieve success in a shifting industry. Our services and solutions include:
  • Knowledge Management—In partnership with Oracle, we implement and support the world’s premiere Knowledge Management software for payers across the globe. This full spectrum of functionality, achieved on-premise, hosted, or through Oracle Knowledge Advanced Cloud, enables healthcare payers worldwide to refine knowledge assets, ensure regulatory compliance, lower support costs, and deliver a seamless cross-channel customer experience.
  • Claim Transformation—Infogain helps payers reduce operational costs by optimizing processes, implementing and supporting leading technologies such as Guidewire Claim Center, seamlessly integrating new technology, enhancing system flexibility and accelerating time to market.
  • Digital Health— Infogain’s digital transformation solutions and services deliver cross-channel performance, and give payers a universal view of the insurance consumer life cycle. By partnering with us, payers improve decision making, quality of care and patient outcomes.
We offer a wide range of industry services to help clients increase efficiency and attain cost control, including Legacy Modernization, UX-User Experience, Integration, Enterprise Mobility, Agile IT, Independent Testing, Data Warehouse & Analytics and Cloud.

Benefits

We understand the complex challenges payers are facing and can help you develop innovative, cost-effective solutions.
  • Improve consumer engagement and operations through technology integration.
  • Automate and improve the claims cycle
  • Improve support agent and customer satisfaction.
  • Lower cost of claims processing and support operations.

Why Infogain

Infogain is the world’s leading Oracle technology partner for payer Knowledge Management solutions. We offer:
  • A dedicated team, including our COE of Healthcare & Life Sciences and 200+ professionals with in-depth industry knowledge
  • Expertise building and implementing critical solutions for Fortune 50 companies
  • Process-oriented development techniques that ensure consistent quality in product and solution deployment.
  • Faster time-to-market, leveraging established development frameworks
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Providers

Today’s Challenge

Healthcare providers face constant regulatory changes, an ever-evolving system and consumers’ new retail attitude towards healthcare. Infogain helps providers deal with these challenges, increase operational efficiency, improve quality and manage cost/reimbursement through cost-effective technology solutions.

Infogain’s Solution

With 10 years’ experience implementing and integrating technology solutions for the healthcare system, Infogain empowers providers to make even smarter decisions.
  • Care Management Solutions—Infogain offers a fully integrated, comprehensive portfolio of quality management products and services. Our solutions address needs from data integration and population management to consumer engagement.
  • Digital Health—Infogain’s digital transformation solutions and services deliver cross-channel performance, and give providers a universal view of the consumer life cycle. By partnering with us, providers improve decision making, quality of care and patient outcomes.
  • Emergency Medical Services—Integrating with existing technology and healthcare information, Infogain’s EMS solution supports patient-centered navigation, helps improve outcomes and reduces costs.
  • Revenue Cycle Management—Infogain’s RCM solutions and services are helping healthcare organizations focus on cost containment strategies. By partnering with us, providers can reduce costs within a value-based business model without sacrificing quality of care.
Infogain helps providers increase efficiency and attain cost control through Legacy Modernization, UX User Experience, Integration, Enterprise Mobility, Agile IT, Independent Testing, Cloud and Data Warehouse & Analytics.

Benefits

We understand the complex challenges the healthcare industry is facing and can help you navigate a path to the future.
  • Better patient outcomes through intelligent healthcare IT solutions
  • Enhanced operational efficiency and decision support systems
  • Increased efficiency through insight into costs and outcomes
 

Why Infogain

  • Dedicated Center of Excellence (COE) in Healthcare & Life Sciences and 200+ professionals with in-depth industry knowledge
  • Experience building and implementing critical solutions for Fortune 50 companies
  • One of the world’s leading technology partners for the healthcare industry
  • Process-oriented development techniques that ensure quality and solution consistency
  • Accelerating time-to-market, leveraging established development frameworks
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Digital Health

Today’s Challenge

Digital health is not only improving patient care, but the entire customer experience,  which is increasingly important as consumers take a retail approach towards healthcare.Digital advancements in the areas of telehealth, wearables, behavior modification and remote patient monitoring are also producing a staggering amount of data. When this data is combined with analytics, providers can make more informed care decisions.At the same time, smart communication devices are helping healthcare professionals and patients monitor and manage illness, treatment and recovery. All this has the potential to lead to improved care, increased access and reduced costs. It’s just a matter of choosing the right technology partner.

Infogain’s Solution

With one of the highest client retention rates in the industry, Infogain takes a different approach to digital development. We dig deep, first crafting a measurable, actionable strategy. Then we use our proven methodology to develop a fully customized solution that includes cross-platform digital content and tools throughout the entire continuum of care.Infogain solutions include:
  • Health and wellness apps
  • Enterprise applications
  • Remote monitoring devices (tele monitoring)
  • Sensory devices integration
  • Mobile app testing
  • Medical imaging

Benefits

Infogain’s customized solutions help providers:
  • Optimize cost with better device management
  • Remove distance so you’re always connected
  • Increase speed-to-market, reducing development time for applications
  • Develop an innovative business model that differentiates you from competitors
  • Enhance operational efficiency and your decision support system
  • Increase efficiency through insight into costs and outcomes

Why Infogain

Infogain is one of the world’s leading technology partners for the healthcare industry. We offer:
  • A dedicated team that includes our Center of Excellence (COE) in Healthcare & Life Sciences and 200+ professionals with in-depth industry knowledge.
  • One of the highest client retention rates in the industry – 90%+ over a five-year period.
  • Expertise building and implementing critical solutions for Fortune 50 companies.
  • Process-oriented development techniques that ensure consistent quality in product and solution deployment.
  • Faster time-to-market, leveraging established development frameworks.
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Emergency Medical Services

Today’s Challenge

How can emergency medical professionals use technology to provide even faster and better patient care?

Infogain’s Solution

Infogain provides an array of flexible and scalable solutions that help providers improve patient care. We’ve helped EMS professionals achieve 24x7 application availability, manage data integrity, minimize costs, improve organizational efficiencies and increase member productivity. Our services include:
  • Product development of ePCR , Fire Module and Dispatching and Incident Reporting applications.
  • Integration of ePCR data with leading EHR’s.
  • Extended Mobile Support on mobile platforms and devices.
  • Moving SaS infrastructure to cloud for reduced maintenance and operating tasks.
  • Analytical dashboards that focus on key metrics and improve operations across Dispatch, Billing and ePCR, and also identify trends within patient care reports.
  • NEMSIS and NFIRS compliance.

ePCR Ambulatory and Fire

  • Patient charting with flexibility to have custom made fields/sections to be added dynamically
  • Interactive injury/burn assessment capabilities
  • Completely configurable protocols which act as guide rails for the user
  • Extremely flexible templates creation
  • Data-highlighting feature leaves a trail of breadcrumbs for the user to follow so that important data is not omitted
  • Integration with CAD (Computed Aided Dispatch) and EKG

Incident Tracking

  • Electronic guide and incident tracking features
  • Sequenced actions as per configurations
  • Audit trails for analysis
  • Integration with existing medical emergency product

Dyna Charts

  • Enable dynamic screen creation for charting applications
  • XML-based definition to define the screen components along with data retrieval, saving, validations and business rules.
  • Helps in reducing the development cost and timelines by almost 30%.

DeviceView

  • Web-based framework for device-specific views
  • Reduces as much as 60% of development effort extending mobile support for desktop web application

Human Body Assessment

  • Highly interactive pluggable application available for both web and native applications
  • Includes features like drawing, undo, redo, zoom, pan, rotate, body part assessment and burns calculation

Benefits

Infogain’s customized solutions help EMS providers:
  • Achieve faster development and reduced costs with highly customizable, configurable and compliant architecture.
  • Design a rich feature set with an intuitive, high-usability interface in partnership with our Specialized Business Analysts and usability experts.
  • Meet all compliance needs with a team well-versed in NFIRS and NEMESIS standards.
  • Easily integrate with other systems, typically hospital emergency room.
  • Cost reduction by having the right near shore- far shore team setup.

Why Infogain

Infogain is one of the world’s leading technology partners for the healthcare industry. We offer:
  • A dedicated team that includes our Center of Excellence (CoE) in Healthcare & Life Sciences and 200+ professionals with in-depth industry knowledge.
  • One of the highest client retention rates in the industry – 90%+ over a five-year period.
  • Expertise building and implementing critical solutions for Fortune 50 companies.
  • Process-oriented development techniques that ensure consistent quality in product and solution deployment.
  • Faster time-to-market, leveraging established development frameworks.
Close

Provider Care Management

Today’s Challenge

Healthcare providers planning for in-house Care Management Solutions face significant start-up costs, including investments in new technology and human resources. Return on investment is slow, given that revenue is predicated on long-term results, such as changing behaviors and improving clinical outcomes.Burt by working with an offshore technology partner like Infogain, providers can reduce costs by avoiding any upfront capital investment.

Infogain’s Solution

Infogain’s Care Management solutions help providers cost-effectively address the continuum of care management needs – from data integration to consumer engagement. By partnering with Infogain, providers:
  • Reduce costs and hospital readmission rates.
  • Improve productivity and quality of care.
Our care management solutions leverage more than 10 years of data management experience and use all available data sources to minimize inconsistent data issues. Our services include:
  • Population health management software product development that can improve group health outcomes by monitoring individual group members.
  • Data integration and enhancement.
  • Population identification and segmentation for high-touch or low-touch interventions,
  • Aggregation of claims, encounter, membership and provider demographics data.
  • Data warehousing and clinical analytics.

Benefits

Infogain solutions can help providers make better decisions and improve care and outcomes. We help you:
  • Target the right patients at right time with timely intervention.
  • Centralize data for a comprehensive view of the organization.
  • Implement sound data architecture for extensibility, reusability and improved productivity.
  • Identify high-risk patients and design focused care interventions through analytics support.
  • Reduce costs and hospital readmission rates.

Why Infogain

Infogain is one of the world’s leading technology partners for the healthcare industry. We offer:
  • A dedicated team that includes our Center of Excellence (COE) of Healthcare & Life Sciences and 200+ professionals with in-depth industry knowledge.
  • One of the highest client retention rates in the industry – 90%+ over a five-year period.
  • Expertise building and implementing critical solutions for Fortune 50 companies.
  • Process-oriented development techniques that ensure consistent quality in product and solution deployment.
  • Faster time-to-market, leveraging established development frameworks.
Close

Technology Services

  • Application Development & Maintenance
  • UX—User Experience
  • Integration
  • Data Warehouse & Analytics
  • Enterprise Mobility
  • Knowledge Management
  • Agile IT
  • Independent Testing
  • Legacy Modernization
  • Digital Insurance

Process Consulting

  • Business Consulting
  • Legacy Modernization
  • Services Oriented Architecture
  • Business Process Management

Benefits

Infogain optimizes business processes for our clients, improving accuracy, quality, outcomes and customer satisfaction.

  • Clients make faster and better decisions with our analytics services that distill large volumes of information.
  • Pharmacy clients achieve optimal operational efficiency with Infogain’s Pharmacy Inventory Management System.
  • Clients are empowered to leverage available technologies, develop applications at reduced costs, solve engineering and technical projects faster with innovative R&D inputs, and improve time-to-market with domain-specific IT solutions and frameworks.

Why Infogain

Infogain is one of the world’s leading technology partners for the healthcare industry. We offer:

  • A dedicated team, including our VP of Healthcare & Life Sciences and 200+ professionals with in-depth healthcare knowledge
  • Experience as a leading technology partner for payer Knowledge Management solutions
  • Expertise building and implementing critical solutions for Fortune 50 companies
  • Process-oriented development techniques that ensure consistent quality in deployed products and solutions
  • Faster time-to-market, leveraging established development frameworks

Case Study :Clinical Trial Healthcare Services Provider Achieves Improved Productivity and Cost Effectiveness with Infogain’s Product Engineering Services and 24×7 L2 Support

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