Meet our Insurance Team at the Guidewire Connections 2019

November 3-6, 2019

Gaylord National Resort & Convention Center, National Harbour, MD

Meet our Insurance team at Guidewire Connections 2019 at Gaylord National Resort & Convention Center, National Harbour to discuss how our Automation Testing for Guidewire leverages Infogain’s accelerators, open source tools and existing Guidewire assets to maximize your investment.

Our team has over 14 years of P&C expertise and dedicated insurance professionals with Guidewire expertise. We deliver high-end automated solutions for multiple business lines across Guidewire InsuranceSuite™ that include:

  • Out-of-the box automation across Guidewire InsuranceSuite™
  • Full support for API and integration points to external systems
  • End to end scenario testing, including cross product use cases
  • Integration to standard DevOps tools

Meet our Team:

Girish Kannali, Vice President- Sales (Connect on LinkedIn)

James Patterson, Practice Manager- Solutions (Connect on LinkedIn)

NetApp Insight 2019

Infogain is delighted to announce that it is attending the NetApp Insight 2019.

Call to Action: Meet Infogain’s Rajesh Pokale, Assistant Vice President, Sales to discuss our Engineering solutions.    Connect with Rajesh on LinkedIn

Infogain designs a UI/UX solution at a luxury travel organization that increases conversion rates & customer satisfaction

Client Background

Our client is one of the world’s leading travel organizations providing tailor-made luxury holidays and has won over 170 awards for its holiday services. They offer a wide range of travel products and customized itineraries for escorted tours throughout the world.

Business & Technical Challenges

The client wanted to provide customers an opportunity to view online their personalized proposals prepared by their experts located in stores across the UK. The technical challenge was to provide a UI/UX solution which is:

  • Fast and responsive
  • Integrated with central systems and databases
  • Integrated with 3rd party vendor APIs to connect with hotels

Download the case study to read about Infogain’s approach to resolve these challenges and benefits that resulted from it.

ChrysCapital-backed Infogain Acquires Revel, a West Coast Digital Consultancy

Infogain, a Silicon Valley based global leader in software platform engineering services and solutions, today announced its acquisition of Revel Consulting (Revel), a Seattle-based digital experience consultancy serving Fortune 500 clients on the West Coast. The combination of strategy, design and platform engineering will enhance how both firms meet growing demands from the modern-day enterprise and create powerful human experiences in an increasingly competitive digital marketplace. Revel will become a wholly owned subsidiary of Infogain and continue to operate as an independent brand.

“Combining Infogain’s world-class product and platform engineering with Revel’s expertise in digital marketing, experience and commerce is just what many CMOs, CDOs and business heads are looking for,” said Sunil Bhatia, Infogain’s CEO. “With this acquisition, we can strengthen our clients’ competitiveness through highly engaging digital experiences seamlessly executed with cutting-edge technology.  Company culture was also a critical factor, and both Infogain and Revel are committed to an empathy-driven, people-first approach to running businesses.”

“Revel helps clients envision the future of the experience economy, and with Infogain, we’re dramatically increasing our ability to engineer it as well,” said Vikas Kamran, Revel’s CEO. “Imagine a world where trust defines a company’s relationship with its customers and where personalized digital experiences feel valuable, not intrusive. We’re creating a better model that blends design thinking and human-centered digital experiences with advanced analytics, machine learning, IoT and cloud. We’re confident we’ll be unlocking a whole new world of opportunity for our clients and for Revel employees.”

Revel’s lifecycle approach to marketing, customer experience and commerce delivers go-to-market and brand-driven strategies that are a perfect complement to Infogain’s custom-built technology products and platforms. The firm has deep expertise architecting, implementing and executing winning digital business strategies for companies of all sizes and across multiple industries.

“This is an exciting time for Infogain and Revel. We’ve seen Revel design dynamic experiences and use their unique and authentic voice to build trust, loyalty and lifetime customer value,” said Ayan Mukerji, Infogain’s COO. “Together we are bringing design thinking to platform engineering, creating a combination we’re confident will resonate powerfully with our clients.”

About Infogain

Infogain is a Silicon Valley headquartered company with software platform engineering and deep domain expertise in travel, retail, insurance and high technology industries. We accelerate the delivery of digital customer engagement systems using digital technologies such as cloud, microservices, robotic process automation and artificial intelligence to our clients.

Infogain delivers positive business outcomes for Fortune 500 companies and digital natives, using rapid prototyping and a solid foundation of DevSecOps-based software platform engineering that ensure high-quality and on-time delivery. A ChrysCapital portfolio company, Infogain has offices in California, Washington, Texas, London, Dubai, India and Singapore, with delivery centers in Austin, New Delhi, Bangalore, Pune, and Mumbai. To learn more, visit https://www.infogain.com/

About Revel Consulting

Revel is a full-service digital consultancy led by thinkers, designers, storytellers and makers excited by the limitless opportunities each tomorrow brings. The firm develops innovative business models, designs powerful user experiences, activates seamless operations, and manages the technology platforms that bring true digital transformation to life. With empathy as its guiding principle, Revel’s human-centered business philosophy attracts and inspires people to create substantial value and achieve more together. To learn more, visit www.revelconsulting.com

For more information, contact:

Infogain

Cathy Chandhok
Chief Marketing Officer
cathy.chandhok@infogain.com
(408) 355-6028

Archetype

Gaurav Dhawan
Account Director
gaurav.dhawan@archetype.co
+91 991-150-8885

Jesta I.S. Helps National Footwear Retailer Accelerate Revenues with Vision Suite Software

Client Background

The client is a customer of Jesta I.S, an Infogain partner. They are recognized as one of North America’s largest designers, producers and retailers of footwear and accessories. They have an e-commerce website, design and sourcing operations, and a wholesaling business with more than 1,000 points of distribution.

Business & Technical Challenges

The client wanted to improve customer service and increase customer satisfaction by offering their shoppers the ability to order shoes in-store and have them delivered anywhere. Challenges included integration of the solution with the client’s central systems and databases, third party vendors and APIs

Infogain Achieves Automation Anywhere’s Gold Partner Accreditation

Los Gatos, CA, October 16, 2019: Infogain, a leading provider of technology solutions, is pleased to announce that it has been accredited as a Gold Partner by Automation Anywhere, a leader in Robotic Process Automation (RPA). The Gold Partner recognition underscores Infogain’s role as an industry-led engineering company and a full-service automation provider.

Infogain has transformed clients’ businesses by implementing innovative and integrated automation solutions ranging from RPA programs to enterprise-wide cognitive transformations on leading industry platforms. Infogain has pioneered Automation Anywhere implementations for complex transformation scenarios where the company has combined deep software engineering expertise, digital consulting with functional domain to deliver tangible business outcomes for clients.

Infogain has been acknowledged as one of the first partners to deploy and integrate Automation Anywhere on Google Cloud and AI platform for a world leading digital hospitality marketplace, unveiling the company’s success story at the Google Next’19.  Infogain’s solution included intelligent bots integrated with Google’s AutoML Vision Object Detection products on Google Cloud to automate content curation and creation across documents and images.

“We are excited about the interest we have seen, particularly in building out RPA Centers of Excellence and the use of artificial intelligence and machine learning to scale cognitive automation,” said Gans Subramanian, VP & Global Head of Digital Experience and Insights at Infogain. “Achieving accreditation, Gold Partner by Automation Anywhere allows us to deepen and extend our relationships with clients and bring the power of Automation Anywhere’s investment in cognitive bots to our customer’s digital transformation journeys.”

“Intelligent automation enables organizations to achieve greater efficiency eliminating mundane and repetitive tasks, in turn creating a shift in human focus to top priorities and key initiatives,” said Nitin Brahmankar, Vice President of Partnerships & Alliances, North America at Automation Anywhere. “Companies like Infogain offer a full spectrum of automation services with enterprise integrations, making them a fundamental partner to help clients achieve operational success and improved productivity.”

Infogain’s Intelligent Automation Solution offerings include Robotic Process Automation (RPA), Service Automation, Data Automation and Cognitive Automation. The automation practice consists of highly trained and certified developers, including analysts, process experts, modelers, architects, developers and data analysts. The team has worked on digital transformation and automation initiatives in technology, retail, travel, and insurance industries. Infogain has developed Rapid Assessment and Deployment kits for RPA fitment and adoption, reusable DevOps based automation framework across the entire bot lifecycle.

About Infogain

Infogain is a Silicon Valley headquartered company with expertise in software platform engineering and deep domain skills in travel, retail, insurance and high technology. We accelerate the delivery of digital customer engagement systems using digital technologies such as cloud, microservices, robotic process automation and artificial intelligence for our clients. For more information, visit www.infogain.com.

 

For more information, contact:

Infogain
Cathy Chandhok
Chief Marketing Officer
cathy.chandhok@infogain.com
(408) 355-6028
Archetype
Gaurav Dhawan
Account Director
gaurav.dhawan@archetype.co
+91 9911508885

 

Hacktoberfest 2019 Contributions Showcase

Authored by S. Ravi Kumar, Technology Advisor 

Did you participate in “Hacktoberfest 2019?” Infogain is sponsoring a Meetup event to celebrate this years’ Hacktoberfest. The event is open to all developers from the Delhi NCR area who participated in Hacktoberfest 2019. This is a great opportunity to get together and talk about your open source projects from the event. The Meetup will be held on 9th November 2019 at Infogain India Pvt. Ltd., A-16, Sector 60, Noida.

Learn more about the 2019 Hacktoberfest here.

Register here to join us for the meetup!

Hacktoberfest (Hacker fest in October) is an annual global community event and a month-long online celebration of open-source software development. The objective is to support and celebrate open source, by giving back to the open-source community.  Hacktoberfest welcomes all participation from beginner to expert. Here are some advantages for participating in Hacktoberfest 2019:

Learn new skills: Open Source is a great teacher! With an open community, the opportunity to learn is vast. While working on an open-source framework or library, you may encounter a new scenario from that framework/ library that you have not visualized for your application. This is now possible, because someone else already did it, and shared it with the community.

Make it better: This could be your golden chance to improve your favorite framework, language or a library. This is especially beneficial if you use any of these to develop client applications or come upon an issue which is not supported by that certain framework or the library. This is your chance to share the work you accomplished to fix that issue and it may be included within the framework itself.

Showcase your skills and build your reputation: The applications that many IT professionals work on are typically their clients’ intellectual properties. Often, there is no way to share info about this work or the skill they possess. However, contributing to an open-source platform is the key!  Any and all contributions whether it is development, documentation, testing or promotion, you are free to share the link with anyone.

Grow your professional network and mentorship: While working on an open-source application, framework, or library you get the opportunity to connect with many likeminded people, and to learn from their experiences. You also get an opportunity to share your own experiences, and “give back” by mentoring them, so they can grow in their careers.

There is always the Goodies! Hacktoberfest is full of the coolest goodies – all the companies participating in Hacktoberfest 2019 give away many kinds of goodies or “swag”, like t-shirts, mugs, trophies etc. which you can show off 😊.

Here are a few open-source projects from Hacktoberfest 2019 that we have curated for you:

The complete list of all the projects is available for download at Hacktoberfest here.

Are you ready for the Meetup at Infogain? After participating in Hacktoberfest, mark your calendar and join us on 9th November 2019.

Register here

Have questions?  Contact S. Ravi Kumar  

Happy Hacktober Fest!

Infogain Appoints Narayan Kamat as VP and Global Head of Data, Analytics & AI

Los Gatos, USA: October 10, 2019: Infogain, a Silicon Valley based global leader in software platform engineering services and solutions, is pleased to announce the appointment of Narayan Kamat as Vice President and Global Head of Data, Analytics & AI, based out of Infogain’s Los Gatos office. He focuses on AI and analytics driven digital and data transformation services and managing successful business outcomes for Infogain clients.

Narayan brings over 20 years of global experience in heading markets and delivery, with specialization in Enterprise Data Management, Digital Transformation & Managed Analytics and AI for Fortune 500 enterprises. He is a strategist with a strong entrepreneurial outlook and understanding of business processes, financial management and technology. In addition, he has successfully run multi-million-dollar P&Ls, market development and managed multi-million-dollar data and analytics contracts.

Prior to joining Infogain, Narayan had a distinguished 18-year career at Cognizant where he held a number of progressive and global leadership roles while scaling up the Data and Analytics practice. During that time, he assumed multiple leadership roles ensuring high growth and profitability in the company’s North America Retail, Consumer Goods, Travel & Hospitality, UK&I region and running the data and analytics managed services business.

“We are delighted to welcome Narayan to Infogain. He is an accomplished, driven and self-directed global business leader and great fit for leading Infogain’s data, analytics and AI business. His expertise is a strong advantage that is in direct alignment with Infogain’s focus on digital transformation, analytics and AI based solutions for our clients,” said Nishith Mathur, Chief Technology and Strategy Officer, Infogain.

Infogain has over 25 years of expertise in data management, implementing BI with other IT services and engineering better products for Fortune 500 companies. Infogain offers transformational IT roadmaps that drive sustained profitable growth through our BI Center of Excellence and labs specializing on ML & AI led business solutions.

Narayan reports to Infogain’s Chief Technology and Strategy Officer, Nishith Mathur.

About Infogain

Infogain is a Silicon Valley headquartered company with software platform engineering and deep domain expertise in travel, retail, insurance and high technology industries. We accelerate the delivery of digital customer engagement systems using digital technologies such as cloud, microservices, robotic process automation and artificial intelligence to our clients.

Infogain delivers positive business outcomes for Fortune 500 companies and digital natives, using rapid prototyping and a solid foundation of DevSecOps-based software platform engineering that ensure high-quality and on-time delivery. A ChrysCapital portfolio company, Infogain has offices in California, Washington, Texas, London, Dubai, India and Singapore, with delivery centers in Austin, New Delhi, Bangalore, Pune, and Mumbai.

For more information, contact:

Infogain

Cathy Chandhok
Chief Marketing Officer
cathy.chandhok@infogain.com
(408) 355-6028

Archetype

Gaurav Dhawan
Account Director
gaurav.dhawan@archetype.co
+91 991-150-8885

 

IATA’s New Distribution Capability (NDC): Technology and Travel Industry

Authored by Anandraj Balasubramanian, Senior Consultant – Tech Support

The International Air Transport Association (IATA) launched its ‘New Distribution Capability (NDC)’ for the development and market adoption of a new, XML-based data transmission standard (NDC Standard). In short, NDC provides Airlines with the capability to give their customers a personalized travel experience that is more than just a ticket.

The airline ticket is transformed into a journey or an experience, enhancing the capability of communications between airlines and travel agents. The NDC adoption will allow the airline or travel agents to have better transparency across touchpoints, such as airfare, car rental, hotel, etc. It will also help with customer engagements throughout the journey. NDC is an excellent technology for customizing an end-to-end travel experience that caters to their customer’s preferences. According to the Forbes article, “How Airlines Decide What You’ll Pay to Fly is About to Change Dramatically,” 113 airlines around the world have already signed on to use this new technology.

NDC is open to IT providers, intermediaries, third parties, or even non-IATA members. It is a standard that enables travel industry providers to add value-added services and new revenue streams by collaborating and working with their partners. With the NDC standard, airlines can present a standardized format that provides brand differentiation, personalization and accelerated promotion response times.

The standard is structured according to the seven distribution-related functions, from booking tickets to shopping and destination arrival. Working together, travel management companies, airlines, agencies, buyers and global distributions systems contribute to the NDC standard. Also, with a collaborative approach, participants can now verify that the supporting plans work correctly and are functional across businesses, geography, size, target markets, policies and location.

Benefits of NDC

  • Product differentiationThe new standards allow for rich content, enabling airlines to differentiate their product beyond just display prices and schedules. They will now include all service details.
  • Customer information access & Personalization Airlines can now, with NDC’s help, get direct information about their customers, making it easy for them to add more personalizations.
  • Pricing autonomy Until now, most airlines published their tariffs via ATPCO (pricing data source), but with NDC (the new XML standard), airlines can build their own APIs. Thus, giving more control of pricing, allowing them to adjust individual prices or change prices. Airlines can also create their travel package offers and personalize it to their customers.
  • Ancillary products and services Due to EDIFACT (Electronic Data Interchange For Administration, Commerce and Transport), airlines cannot include ancillaries (e.g. baggage insurance, onboard food) in offers. With NDC standardization, they will have the means to do this, giving them additional profits.
  • Less dependent on Legacy Passenger Systems (PSS) Most airlines utilize PSS that contains reservation info, fares, and schedules. The current system exhibits poor performance and lags in modernization. NDC uses airlines’ private interfaces and presents data stored in PSS databases for greater efficiency.

It will be accurate to say that NDC holds the promise of accelerated innovation in the travel industry. It is a significant change in the way travel is currently sold and purchased. Serving as the conduit for innovation, NDC improves industry collaboration and gives travellers a choice, in addition to added customer satisfaction. The IATA has stated that it wants 20% of sales with a group of airlines from the “Leaderboard” to be powered by NDC by 2020. Enforcing security and robustness of the technology will remain a challenge, given authentication issues that exist.

Infogain under its Travel & Hospitality practice works with the leading airline solution providers in the travel industry.

 

ChrysCapital-backed Infogain Acquires Silicus Technologies

Los Gatos, USA: October 01, 2019: Infogain, a Silicon Valley based global leader in software platform engineering services and solutions, today announced its acquisition of Silicus Technologies (Silicus), a Houston-headquartered Microsoft (NASDAQ: MSFT) Gold Partner and Microsoft Azure Expert MSP.

Sunil Bhatia, Chief Executive Officer, Infogain, said, “This acquisition is a significant milestone for Infogain.  The acquisition expands Infogain’s capabilities to deliver digital transformation services and reinforces our position as a leading digital innovator in the Microsoft Azure ecosystem. We will now deliver solutions from Edge to Cloud for clients in the Hi-Tech, Travel & Hospitality, Retail, and Insurance industries. We welcome Silicus’ customers and employees to our growing Infogain family.”

Silicus, a Microsoft Azure-focused cloud transformation services company, enables enterprises to drive business differentiation at scale through cloud-enabled innovation and modernization across apps, IoT, data, AI and infrastructure solutions. Silicus has over 500 employees across Houston, Texas and Pune, India. The company provides services to over a dozen billion-dollar companies based in the US.

“Silicus has been on a tremendous growth trajectory and we are very proud of the company we’ve built. This is a great time for us to join Infogain to achieve even greater success. We share a similar culture of innovation as well as the experience and expertise required to deliver the best digital solutions for our clients,” said Sumant Ahuja, Chief Executive Officer of Silicus.

Ayan Mukerji, President and Chief Operating Officer, Infogain, added, “We are excited to work with Silicus’ leadership team and employees. We will continue to focus on creating client value and delivering excellence. With Infogain’s expanded Microsoft Azure and IoT capabilities, our clients will further reduce their time to market and improve their market advantage.”

About Infogain

Infogain is a Silicon Valley headquartered company with software platform engineering and deep domain expertise in travel, retail, insurance and high technology industries. We accelerate the delivery of digital customer engagement systems using digital technologies such as cloud, microservices, robotic process automation and artificial intelligence to our clients.

Infogain delivers positive business outcomes for Fortune 500 companies and digital natives, using rapid prototyping and a solid foundation of DevSecOps-based software platform engineering that ensure high-quality and on-time delivery. A ChrysCapital portfolio company, Infogain has offices in California, Washington, Texas, London, Dubai, India and Singapore, with delivery centers in Austin, New Delhi, Bangalore, Pune, and Mumbai.

For more information, contact:

Infogain

Cathy Chandhok
Chief Marketing Officer
cathy.chandhok@infogain.com
(408) 355-6028

Archetype

Gaurav Dhawan
Account Director
gaurav.dhawan@archetype.co
+91 991-150-8885