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Social

Social media that delivers ROI

How do you deliver real social media ROI to your organization? From global employee engagement and community platforms to monitoring your brand online, Infogain, an official partner of Lithium, can deliver that return.

With Infogain Social, clients achieve:

  • Powerful Lithium communities that drive 12x more sales than all other social channels combined. By creating a hub where customers can get answers to their questions and share their experiences with useful advice and product recommendations, you can reduce call center costs and double your conversion rates.
  • A strong social strategy—Through our Social Media Strategy & Consulting, we build a successful strategy around your industry, unique target markets and business objectives.
  • Enterprise social integration—With the world’s largest Oracle Knowledge Management (OKM) practice, Infogain provides 12-week implementation, integration and support services that mine data from every source and connect all customer channels.
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Lithium Solutions

Implementations and Upgrade Services

Lithium communities drive 12x more sales than all other social channels combined. Infogain helps you develop your Lithium strategy:

  • Strategy and Roadmap: A step-by-step strategy and roadmap aligned with your business objectives
  • Pre-implementation and Preparation: All phases, including design, execution, launch and post- launch fine tuning.
  • Lithium Upgrade Services: Infogain manages newer updates of Lithium—customizations, integrations and user-interface.
  • Jive-X to Lithium Migration: Infogain offers end-to-end upgrade services for existing Jive-x customers to the Lithium platform.

Lithium Mobile Implementation Services

With Lithium Mobile technology, you can engage with your customers across social channels anytime. anywhere. Infogain offers:

  • Lithium Mobile App Strategy: Research and define the strategy to bring mobile to community users in the most user-convenient manner.
  • Lithium Mobile UI Designing: Infogain’s creative Imagineering team leverages its deep understanding of art, cognitive science and, technology to deliver compelling and highly targeted lithium mobile application user experiences and achieve user goals for multi-billion dollar software product companies and enterprises.
  • Lithium Mobile App Development: Infogain’s Mobility team developed the first-ever mobile implementation of Lithium platform.

Lithium Design and Development Services

  • Lithium User Experience Designing: Based on the business need and keeping target audience, Infogain’s Usability Engineering team develops User Interface designs for Lithium Social Community.
  • Lithium Platform Development: Infogain augments the Lithium platform design with strong technology track implementation including Web Services and Connectors for integration with the required applications in the ecosystem, SSO (Single Sign-On) and other custom features that are necessary.
  • Enhancing User Engagement: With user-experience designed for your target audience, Infogain helps create objective-driven gamification strategies. This keeps users engaged in the Lithium Community.

Search Management Services

  • Machine Learning Based SmartSearch Integration: Infogain’s SmartSearch Solution offers superior machine learning and AI technology that integrates with Lithium. SmartSearch helps you achieve up to 90% search relevancy and aids search monetization.
  • Chatbot Integration: SmartSearch enables chatbot integration for fully automated issue resolution.
  • Maximizing Lithium Utility: SmartSearch integrated with Lithium can deliver powerful Search Management to realize and predict maximum business utility of the platform.

System Integration Services

Infogain Advantages

Agile Teams

Agile teams with 99 Scrum teams

Agile Teams

Agile teams with 99 Scrum teams

Experienced and professional Team

Experienced and professional Team of 99 Architects and 99 Engineers

Experienced and professional Team

Experienced and professional Team of 99 Architects and 99 Engineers

Fast Ramp-up speed

Fast Ramp-up speed (i.e. 99 team members were ready within 99 weeks for a recent insurance client)

Fast Ramp-up speed

Fast Ramp-up speed (i.e. 99 team members were ready within 99 weeks for a recent insurance client)

Innovative, offering

Innovative, offering the first global pay-by-the-unit testing

Innovative, offering

Innovative, offering the first global pay-by-the-unit testing

  • Agile Teams

    Agile Teams

    Agile teams with 99 Scrum teams

  • Experienced and
    professional Team

    Experienced and professional Team

    Experienced and professional Team of 99 Architects and 99 Engineers

  • Fast Ramp-up speed

    Fast Ramp-up speed

    Fast Ramp-up speed (i.e. 99 team members were ready within 99 weeks for a recent insurance client)

  • Innovative, offering

    Innovative, offering

    Innovative, offering the first global pay-by-the-unit testing

Digital & High Technology Insights