A Silicon-Valley headquartered company, Infogain is a global business oriented IT consulting provider of front-end, customer-facing technologies, processes and applications, leading to a more efficient and streamlined customer experience. We want our clients’ interactions with their customers to be fast, efficient, and cost effective.
With close to 4,000 employees in the United States, India, the Middle East, U.K., Singapore and Malaysia, we service 5 of the world’s largest 50 companies, and 24 of the Fortune 500. we have million-dollar engagements with over 25 customers, many of which have been with us for 5 years or more.
Enterprise Services and Industry Focus
We help our clients with business process and architecture design, end-to-end project implementation, and managed services for mission critical systems.
At Infogain, we place a high value on establishing long-term relationships with our clients, ultimately becoming virtual extensions of their organizations. In fact, more than 90% of our medium and large deal size clients from five years ago remain clients today. Why? Our consultants, project managers and engineering teams listen and address our clients’ specific requirements with best-in-class solutions across a broad spectrum of service areas.
- Infogain is an Oracle Knowledge Management Expert, having the world’s largest practice to improve customer support operations and boost satisfaction in High Tech, Insurance, Travel & Hospitality and Retail.
- We are also a global leader in Oracle Retail’s customer facing products.
- For insurance companies, Infogain helps make the claims process more efficient, effective and customer friendly, by utilizing the Guidewire and Mitchell systems.
When Infogain leverages our clients’ existing IT assets, their processes are streamlined, leading to reduced costs and accelerated business growth. Our customer satisfaction scores have remained above 4 on a 5 point scale for eight out of the past ten quarters.
Our Delivery Centers
Our ISO/IEC 27001:2013 certified delivery center in India provides 24 x 7 services and support. Furthermore, our Mumbai and Bangalore centers are CMMi5 certified.